DSW Designer Shoe Warehouse

"There was a good selection/variety of shoes displayed well in a spacious store. Nobody asked if I needed assistance after being there for 20 minutes, but I was okay with that as I wasn't in a rush. Not sure about price comparison to other stores or online offerings."

"I went to pick up an online order and Google said they close at 9pm. They do not. They actually close at 8pm on weekdays. I tried to suggest new hours but when I went to change it to 8pm it was already set at 8??but the main page says 9. This obviously has nothing to do with DSW and isn't their fault. Still annoying as hell."

"DSW does not stand behind the products they sell. Purchased a pair of Hey Dudes, wore them a few times, always indoors and they are falling apart. Manager on duty said they don't return wore shoes. Told me to contact manufacturer. I will not ever go back......"

"It was my first time visiting this store. The staff were very helpful. There is a large selection of all different brands of shoes. Men's women's and children's. It's a fairly limited selection of girls' dress shoes, which is why I went in. But I was able to find something suitable. I will definitely check this place out when shoe shopping again."

"I want to give a quick shout out to the following folks who were all so helpful and patient with me during my annual one hour sojourn to find shoes. Alberto asked me questions about what I needed and pointed me in the right direction and checked on me a couple times to make sure I was finding luck. With his help and Cindy's assistance, I tried on a lot of shoes with great indecision and they were patient and helpful with opinions and suggestions. I know they had work to do so it is very appreciated that they took the time to help me. At the counter, Caitlyn helped me order a pair online. Finally, I was able to try a sample of the shoe cleaning material on my two year old shoes that I love but was about to give up on and the stuff really works! I can re-vamp and keep wearing my favorite shoes. SO MANY WINS on this trip in. Additionally, another employee named Catelyn gave her input at the counter that helped me make additional purchasing decisions. She, as well as everyone else, was welcoming and helpful. I am so grateful to all of you and so appreciate the overall good vibes of the store, especially in my observation of the team members and their customer service ethic. I have been going there almost every year to get my birthday shoes and this was the most personalized and helpful experience yet. Thank you all for making me feel so welcome and for hanging in there with my indecisive self! See ya'll later :)"