Dowdy's Automotive

"Had my neutral safety switch replaced. Afterwards, my high beams wouldn't turn off. This issue was not present before taking it to them. They refused to fix their mistake and wanted to fix it for 600 bucks. I took my car over to another mechanic, and they fixed it for free. Prior, I had a BMW with an engine issue, I paid over 3000 dollars for them to fix it over multiple instances when the issue wasnt fixed, and the issue was never resolved. That car is now dead. I feel scammed. I'm never giving this shop by business again. Buyer beware. They may sucker you too."

"Usually have a positive experience here but this last time not so much! Made an appointment a week ahead and dropped vehicle off , 5 hours later had to call to see if they were done only to find they hadn't even started,( problem with another car), called 2 hours later, since no one would call me, to find they just started but would be done by closing! Then one hour later was called because they got the wrong part, so now had to wait till next day! This is our only vehicle, left stranded had to call other places we had appointments to reschedule!! What upsets me the most,A, had appointment so you would expect it to be worked on then, B, no one took the time to call us, we had to call!! We have been coming here for 5 years but now rethinking about ever having work done here again! Was happy that manager apologized and gave small discount but still this should not have happened in first place!"

"As stated in another review, "I have found my shop for life!". Very pleasant experience. Kind, courteous, and knowledgeable staff. Would definitely refer to my friends and family. Honest and genuine. Brittney and Nick are such a pleasure to work with."

"Thought I give this business a chance since the majority of the reviews were positive. I called and shared what was going on with my vehicle and they said to bring it in and they could look at it and diagnose it. I dropped it off mid morning and checked back around 2:30 and they said they were busy and couldn’t work it in. No problem. I completely understand the week before Christmas it’s probably crazy and staff is short. I was told they would pull it in first thing next day so I agreed to leave it overnight. Next morning , I didn’t hear from them so I called around noon. The lady told me they had an issue with a vehicle stuck in lift but they were about to pull in and she would call me back after lunch. It’s 3:30pm, and no word so I get a ride up there and guy tells me they hadn’t had time to pull it in I get it, you’re slammed but at least be up front and not waste 2 days of me waiting around for nothing. The perfect example of over promising and under delivering! I didn’t fuss there and just told them I’ll take the truck. However, I don’t want to waste your time so don’t waste mine. Hopefully, more training will benefit this company."

"The service was fast and well done. They were very easy to work with. Communication was wonderful. It is great to know that service with a smile. at reasonable prices is still available. We will be using their services in the future should the need arise. We will gladly recommend them to our friends."