H&R Block 1010 South Madison Street, Webb City, MO 64870

"The older lady there is very rude. She doesn’t have to approach anyone in the manner she does. Don’t do business with this area go to other H&R Block companies. That is not a way to speak to customer’s what so ever."

"Me and they were kind they got me in right away like I asked the same day it was wonderful both ladies were very nice and quiet and understood everything they were telling me and had a great time there"

"Totally dropped the ball...my taxes are a basic file and for $190 that's uncalled for. Then they never filed my return and to make matters worse they didn't call are send me a letter telling me so. Horrible experience."

"Let's be honest. With all the problems the passed 2 tax seasons And all the stimulis mix up with emerald cards, h and r block as an overall company is going down hill fast. But this specific store takes the cake for me. I can't tell if the older lady Cletus or whatever her name is, wasn't worth remembering with how rude she has been to so many people over the phone or in person, I can't tell if she hates her job, her Life, or her customers more if she doesn't hate them all equally. I would no longer recommend This company period. But if you just absolutely have to use them, do yourself a favor and go to any of them but this one. She is just an awful person."

"They were more than accommodating to my needs. Cleta Mills went out of her way to talk to my Edward Jones man in Arizona to clarify issues. And took time to define and all my options. She was so personal and encouraging."