Metro Mechanical Services Inc

"I want to totally recommend this Company. I reached out to them and Bret was great on advice. And his plumber Mike was Spot on with his advice to unthaw my stool pipe. A got a space heater and within 30 mins it was un thawed. Thank you guys so much.. I will definitely being calling you in the future..."

"We have used Metro Mechanical for many years for our HVAC and plumbing needs.  For this particular service, we unexpectedly had to have a new AC and Furnace unit (with heat pump) installed.  They guided us with honest recommendations, stayed in constant communication, were respectful of our property when installing, came back to check a concern we had (nothing ended up being wrong, we just needed to turn down the blower), and did everything necessary to ensure we were happy with the service and unit.  In addition, we were working on a separate project that included electrical work, and kindly offered to let us borrow a tool to ensure our safety. I highly recommend Metro Mechanical and appreciate all who were involved from diagnosing to install. Thank you Pat, Dylan, Aiden, Robin, and Jonathan - you really are a great team who takes pride in your work and values your customers!"

"We've relied on Metro Mechanical for serious HVAC and plumbing issues over the past year and they never disappoint. Both of our issues required several follow-ups due to the age of our home. Pat and his team went above and beyond to make sure everything was right and even brought the manufacturer's technician out to trouble shoot. Bottom line, they didn't stop until everything was right. Highly recommend Metro Mechanical - they are professional, personable, and genuinely care about customer service."

"I regretfully write this review. This was my experience. Other experiences may vary. I requested a service call from Metro Mechanical because of an issue that I thought I was having with my A/C unit. Upon arrival, the technician was able to sort out the confusion in less than 5 minutes. No work, just had to explain that the little unit was actually almost double the capacity of the bigger unit (hence the confusion). When I said, “well, this is going to be a really short trip for you” and asked him if I owned him anything, he said $175 (the one hour minimum). It seemed a bit short sighted to treat a customer this way, especially if you want them to call you back the next time they actually have HVAC problems, but..Ok, not the end of the word. I told him to go ahead and do a tune-up or whatever they normally do for pre-summer maintenance. I specifically asked him to check the refrigerant charge on the systems - because that is something I do not have the capability or knowledge to do myself, and this will be our first summer owning this house. He specifically mentioned that he would clean the coils and inspect the electrical system. At the 1 hour point I walked outside and he was just finishing up putting the panels back together from the cleaning. I asked him how the charge looked and he said he did not get to it and indicated if I wanted to get charged another hour (another $175), he could check the charge….“no thanks”. It was at this point that I realized their service was just a rip-off and the trust was gone. I paid the technician and he Immediately departed. With my trust being violated, I felt it necessary to inspected his work. Photos are attached. Apparently, at Metro Mechanical, bare electrical wires pass the electrical inspection. To add insult to injury, the technician didn’t even bother to re-insert the breaker at the electrical disconnects, so neither of the units would turn on. With the trust being gone, and not being an electrician, I had to call another contractor to come finish the job. Just to recap: Their service was overpriced, they didn’t provide the service I asked for or that they agreed to provide, none of the A/C units worked when they left, AND I had to call someone else to come finish their job. There was actually MORE disappointment and rip-off, but I’ll stop here."

"Pat at Metro Mechanical replaced the boiler in my house. They were professional, always on time, and just amazing to work with! I would highly recommend them to anyone. It is so hard to find a trust worthy company but Pat exceeded all of my expectations! Thank you Metro Mechanical!"