Diamond Duct Cleaning Services

"Diamond Duct came out about a month ago to clean our dryer vents (which I don't think had ever been cleaned on our almost 30 yr old house). Not long after, we started seeing a lot of moisture and other evidence that maybe there was still an issue with the vent. I called Diamond Duct this morning and he came back out within a few hours to do additional work. He was very apologetic that he needed to come back out. I really appreciate the quick turnaround and everything looks to be good now. I would use Diamond Duct again."

"Showed up when they said they would and were very professional - very pleased with their work!"

"I give this business zero stars for horrible customer service. I had an appointment scheduled a week out and 30 minutes before the scheduled appointment, Jeff the technician called and said he had bigger clients come up and asked if I could reschedule for another time or day. We agreed on later that afternoon. He called me an hour and half before the rescheduled appointment and asked if it was raining because if it is, he cannot come. I told him nevermind I will go with another company, because this is his second time in one day wanting to cancel. He said that's fine and I am not a priority! It was clear he didn't want our business! *Edited* I should have read bad reviews before scheduling. Looks like he's known for cancelling and being rude."

"We moved into our new house, and the air ducts had not been cleaned since the house was built in the late 1970s. We had a horrible odor that was emitting from our vents, and Jeff cleaned out all of the ducts. We have people in our house that are extremely allergic to dust and anything "outdoors" but with Jeff's service our house has ZERO ODORS and ZERO ALLERGY issues! If you need any duct cleaning done, Diamond Duct Cleaning Services is the place you should call first! Highly recommended, super professional, courteous, and really quick!"

"This company not only wasted our time, but also money. We purchased a Groupon for them, they wasted our time not showing up for first appointment. Second time they just came at the time that was not scheduled when no one was at home. Then , after numerous unanswered calls they decided to come up with an excuse not come out again by claiming that they don’t clean townhomes. They probably just don’t want to do it because we had a Groupon. I don’t see how I can get it refunded as there seems to be no way to reach Groupon customer service or an option to request a refund. So I will just keep writing review on them."