The UPS Store

"I recently had the pleasure of visiting the UPS Store on Metcalf, and I must say, it was an outstanding experience from start to finish. From the moment I walked through the door, I was greeted with warmth and professionalism. What truly made my visit exceptional was the assistance I received from Katelyn. Katelyn's customer service skills were exemplary. She was not only knowledgeable about the services offered but also went above and beyond to ensure that my shipping needs were met efficiently and effectively. Her attention to detail and willingness to assist with any questions or concerns I had made the entire process smooth and stress-free. In addition to her expertise, Katelyn's friendly demeanor and genuine desire to help were evident throughout our interaction. She took the time to understand my specific requirements and provided personalized recommendations to ensure that my package arrived safely and on time. Her patience and dedication to customer satisfaction were truly commendable. Furthermore, the overall atmosphere of the UPS Store was welcoming and organized. The store was clean, well-maintained, and stocked with a wide range of shipping supplies to meet various needs. The staff members were courteous and helpful, creating a positive environment for customers like myself. Overall, my experience at the UPS Store on Metcalf exceeded my expectations, thanks in large part to Katelyn's exceptional service. I highly recommend this location to anyone in need of shipping services, and I will certainly be returning for all of my future shipping needs. Thank you, Katelyn, and the entire team at the UPS Store, for providing such stellar service!"

"They are always very helpful and friendly! Usually there is a very short or no wait to be served. Everyone is super nice and knowledgeable."

"We have always used The UPS Store at 9218 Metcalf, Overland Park, KS 66212 since it opened! They are wonderful, caring, helpful. and do awesome work for their customers."

"The customer service was unparalleled based on my 30+ visits, especially from the managers. I either ship or print here in emergencies. The price for printing is lower than half as much as FedEx/Kinkos, the quality is the same, and you get cardboard to put them in instead of a flimsy paper bag."

"I’m a part-time online seller and often go to the UPS store to have them print off my labels and ship packages. Everyone who works there is super kind and so friendly. There are times where I’ll have 5 or 6 labels to print and they’ll help me get everything in order and make sure it goes out for me. Amazon returns too. I just want to give everyone there a huge shout out because I appreciate them so much!"