Summit Boats & Gear

"Went here on a recommendation from a friend and was not disappointed. Best experience I have had at a boat repair shop yet! I would highly recommend them. This is the best place to have your V Drive Boat repaired or serviced in my opinion. I will definitely be back."

"Bought a boat from Summit Boats and Gear a few weeks ago. The whole experience from start to finish was exceptional. It all started with a phone call and a recommendation from Jim on a 2018 Bayliner E18. I didn't have a chance to get out to see the boat for a couple days but did not want to miss the opportunity. Jim hosted a video call and walked through the boat with me over the phone, The time and information he gave went above and beyond what I was expecting. It was quite clear that Jim not only has a passion for boating but really knows his profession. I was able to make an offer and buy the boat quite quickly. I showed up to go through all the paperwork and Hilary was a pleasure to work with. She was thorough and quick and they had me on my way in no time. As a first time boat owner I have had quite a few questions. Jim took me on an initial run in the boat to show me the ropes. He has also been very responsive since the purchase in answering the various questions that have come up since. To put it simply they have made my boat owning experience great from the beginning. Thank you to Jim, Hilary, and staff."

"Review by Rob Simmons - 2 Boats - Mastercraft Ski Boat - Bass Boat. In August 2020, I took my Mastercraft Ski Boat in for them to sell on consignment - Bass Boat in October 2020 so they could change the prop and it could be adjusted for a plane issue. My Mastercraft ended up in the caves until April and had never been listed - cover still on at pick up. After the bass boat had been there all winter with several follow up calls, I was told in April my prop shaft was bent and needed to be replaced. The price quoted was $900 plus labor, I told them that was a fair price and to fix it. I also ask that they replace the bearings while in the unit and the price quoted was $500 plus labor. As I waited patiently, I got a call a few weeks later and said the boat was ready. During that call, to quote them, my boat “ran like a bat out of hell” when they put in on Blue Springs Lake. Since the boat did not plane out, in my mind, I thought it was fixed! When I went to pick up the boat, I was told they had to fully replace the lower unit and now my bill was $5610.56……. SHOCKED! Talked to the mechanic at that point, when I asked him how it ran when he put it on the lake, he told me he never took it off the trailer!!!! After discussing that the original reason why the boat was brought in due to a plane issue, he said the lower unit had nothing to do with that. Now I am in $5600 and the initial problem was never addressed. At this point, my irritation was starting to show. Hilary told me he would adjust the motor, put the prop on an it would be done by that evening. I left with no more said and planned on picking the boat up the next day. In the middle of the morning, phone rings and it is the owner, Jim. He rudely starts of the conversation with what exactly is it that I want done to this boat. I tell him again the issues and why the boat is there. He immediately began to chastises me and told me I talked to the wrong guy when I dropped the boat off in October and I should only have talked to him or Hilary who were not there at the time it was left. This is the first conversation I have ever had with Jim; he proceeds to tell me he had called me and went over price and why the lower unit needed full replacement. At that point, I told him he had me confused with someone else…I would DEFINTELY remember a $6000 conversation!!!! Now Jim goes off telling me I am calling him a liar. I told him I was lied to by Hilary that my boat had been taken out to Blue Springs Lakes and ran, which was not the case. He really goes off at this point and tells me I am calling his wife and liar and he would put a mechanics lien against my boat. At this point, I just wanted to get my boats back and out of their hands. I told him I would be there to pay the $5600 and get my boats off his property. I immediately went to pick the boats up, wrote a check and asked the girl behind the desk if I could talk to the mechanic about the break in procedure for the lower unit. She informed me he was busy, and I would have to talk to Jim who wasn’t there, again. I told her never mind, I would call a friend who deals with Yamaha. As I am hooking up the bass boat, I looked at the lower unit and discovered the boat skid (attached pics) had been backed into and had damaged what I just paid $5600 for! When I picked the boats up, both trailers had flat tires, dead batteries and the boats were a MESS! The master switch was left on in the Bass Boat and my one-year old battery was shot. This place knows NOTHING about customer service, business, or boats. After further research with my Yamaha Dealer and telling him the story, he informed me they are not a Yamaha dealer and cannot buy individual parts. Yamaha would only sell them the whole unit, that explained a lot! To all my friends, family and neighbors who live on the lake, stay away from this place. Could not post without a 1 star review - would have given them ZERO! Josh and Cody are no longer there, and I know they took such good care of all of us in the past."

"We picked up our boat from getting all new interior from another shop and went to put it in the water and the boat wouldnt start. It was already late so we did some research and saw Summit Boats was down the road a couple miles. We got up early and drove down hoping to just get an idea maybe of what might be wrong but also assuming they would be too busy since its Friday of Memorial Day weekend. The boss told us to back up the boat to the shop door and they would take a quick look for us. Turns out the other shop hooked up the batteries incorrectly and one of the batteries had a low cell. Taking the time to help us with our issue made all the difference in the world to us and they have gained a new customer. Thank you for your help today and we will be seeing you soon."

"I have never trusted a boat shop until now. They were very knowledgeable and did amazing work. My job turned into a bigger mess than I expected and they treated my boat as it was their own. The best part was even with all of the work they had to do my boat was put back together and clean just like it was the day I took it in. I will be taking it to Summit Boats from now on. Great owners and great service!"