Mercy-GoHealth Urgent Care 900 East Battlefield Road, Springfield, MO 65807

"Disappointed, first visit here was amazing, this time I scheduled a head, got there early, not busy. 15 min AFTER appt time they took a walk in back, then me... an hour after my appt time I had to leave and hadn't been seen. Staff was friendly but wasted my lunch hour and have to wait another day to get treatment."

"Everyone was super nice and informative. I went in there wanting to know more about what was going on, and I left knowing exactly what was going on. A lot of doctors don't thoroughly explain what's going on inside your body, I wanted to know so I appreciated the help! It made it more enjoyable that everyone there was so polite and friendly. I also really appreciated the packet I got informing me about how to care for my wrists so they heal best, and I was pleased to see recommended strengthening exercises for me to do to prevent future wrist sprains or carpal tunnel. I also felt like I was listened to and treated with respect, some doctors aren't very good at listening to me when I explain how I've been feeling and how I've been healing. I also really loved my nurse, I only talked to her for a little bit but she was so sweet and I could see myself even being friends with her!"

"To begin with, it was me and my husband. They did a quick evaluation of him and his Oxygen and heart rate were so low they sent him on to the ER with my daughter. They even called the ER to alert them he was on his way. They kept me to run tests - we both had respiratory illnesses. Long story shorter - I had the BEST care ever. They were all very kind and concerned. My son and daughter in law came to be with me. They allowed them in with me. I had not eaten all day - I was given juice and a protein drink and offered crackers, etc. By far, I highly recommend this facility on Battlefield. They diagnosed, ordered meds, and explained everything. I wish they were my Primary Care team ❤️"

"My wife went in because her blood pressure was high after $75 and a two hour wait in the waiting room she was told "We can't treat you here go to the ER" you would think the receptionist would know oh we don't do high blood pressure... Not only did they not treat her but made her all upset and made her pressure go higher. A refund for service not rendered would have been nice as well."

"From the minute I walked into the door I felt that I was going to have the best care. The receptionist, nurses, xray, technician and Dr were the best in their field. They were all very caring, thoughtful and trustworthy. Thank you for a good experience in a very tough situation."