Mercy-GoHealth Urgent Care 2150 West Republic Road, Springfield, MO 65807

"The doctors and all medical personal were helpful and kind. Each person was pleasant and made me feel comfortable. However, I didn’t like the check in system. I didn’t know you had to get your “place” online before coming. Therefore, when I walked in to be seen, I was told I couldn’t be seen until several hours later. Therefore I had to go back home, wait , and then come back. For someone who lives out of town, that was a big waste of time and money (not to mention gasoline for the car). I wish I would have known that before coming."

"Always helpful. Please aware that walk in means that you walk in and wait until someone either no-shows or they get ahead of schedule, so it is best to book ahead either online or via phone. Heather at the front desk was kind and helped multiple people who were upset that the walk-in time was a little longer that day. She helped them search the other nearby urgent cares to get an appointment same day so they could get the help they needed."

"I give their doctor (Jeani) 5 stars but everything else sucks. My son's appt was at 4:30 it is now past 5:30 and we are still waiting to be seen. No one told me there would be a long wait and it wasn't until almost an hour past our appointment that we were even addressed after check in to let us know we would be seen."

"Came in today in tons of pain, the woman behind the desk at 1:30 pm was super rude with a bad attitude too, she refused to help me and refused to even look up my medicade information so I could check in. I had to call myself and do it all. She also refute give me her supervisor complaint information. I definitely will be using cox system next time , I have never been treated sooooo rude in my life."

"I had to leave before they called the cops on me, very uncordial especially Chrissy the front desk employee, I showed up and tried to check in and she got irritated and said they were closing early and I would not be seen. Inaccurate information they are not a walk in clinic and you have to make an appointment for the next day even though it says they except walk ins, I believe the title reads Mercy Gohealth Urgent Care walk in clinics even then like my case you might be out of luck as I made an appointment 24 hours before and was still refused medical treatment, I got the impression they just didn't want to see any other patients before closing and kicked me out of their office this was 3 hours before they were due to close at 5pm. I got the supervisors name and number and informed her what went on and she was shocked and couldn't believe the staff did that. If they spent as much time training their staff as apologizing below these reviews here they might have decent medical care."