Bommarito Collision Hazelwood

"Steve Brown has the worst customer service ever. I have never had a major accident, so I was not sure how the whole process works with the insurance company and the body shop. I emailed Steve asking him to please contact me once they hear back from the insurance company before they start the $15,541.46 worth of work on my vehicle. He called me being EXTREMELY rude. I asked to speak to the manager and he just made excuses on why Steve was rude to me. I will never spend that much money with a body shop that allows their employees to speak to customers in that manner. I wouldn't spend $2 at this place. Needless to say, I picked up my vehicle and took it to Caliber in Florissant. Don't waste your time here. I've also filed a complaint with the Better Business Bureau."

"This review is not about the body shops work quality or anything like that. I would like to publicly and personally thank Dave S. He has kept me informed about my vehicles status thru a long and difficult claims process with progressive. He has treated me like a person instead of a number. Although; I don’t have my vehicle back I am confident that Dave would not let my vehicle leave the shop in anything less than perfect preexisting condition. Five stars for Dave for fighting progressive to get parts for my vehicle"

"I had a accident and had my vehicle repaired here service started out ok went down hill from there had my vehicle 2months and 6days claiming that the part was on backorder for that long but when I picked up my vehicle they text & email for a review on their services I fell places like this take advantage of women more so then men I will never bring my car back to this location cost me $1074.74 for the extra month for the rental car wouldn't provide a loaner which they should've for the delay the only good services at this location is when you buying and tires the rest I advise you to seek from another location"

"This is absolutely the worst place to bring your car. Had an accident in August they had my car for 6 months. When I went to pick it up they had not fixed the bottom portion that had been messed up in the accident. They ended up fixing it but then the Air conditioner wasn't working when it was clearly working the day of accident. Insurance company said it was their fault. After that they tried to act like it wasn't their fault took us around and around about it. Finally my husband had to go another route to get it fixed. To me my car still isn't fixed well. Please do not take your vehicle to them."

"How in the world do you trust a company that would return your vehicle with fresh scratches after having an undershield and rear bumper replacement? Very unusual and I will be reaching out to Corporate compliance to voice my concern. I am beyond livid!"