Meineke Car Care Center

"Do not and I mean do not go to them they don’t listen very well they do what they want to do and they push their agenda on you and then get an attitude if you choose not to deal with them. So I have a 2020 Subaru Forester that I have just purchased back in June and I was having some issues so this company was recommend but I thought my insurance that I was paying for was going to pay for the maintenance because all of these issues were clearly signed of neglect on behalf of the previous owner So with that being said, the car company recommended Meineke, so the first time I went to Them I was going through my insurance but it did not cover nothing not even a air filter on my vehicle so then I went back to Meineke and we discussed some options I listened to the gentleman at the front desk and applied for a credit card through them, but he did not inform me That the one that I was approved for didn’t give the full year of no interest so the one that I was approved for only gives you four months to pay back them their money So I thought that was disrespectful that I was not informed that secondly, the issues I was having I specifically ask him with what y’all are recommending Will it fix the issues I’m having The Man said it should so I trusted his word and then come to find out it wasn’t even in the report the issues that I stated in the beginning They checked the car out and came up with a full list of things they felt I should fix which none of them fix my car so by this time I have taken my car up there several times to get the issues fixed That I am having with my vehicle come to find out he never even looked at my vehicle to do the diagnostic on it, but I dropped it off several hours before so it could be there As early as they open, but my car still was not looked at because I didn’t pay them for doing something else to my vehicle but he told me to get my battery changed by the previous company I went So I got the battery changed and the terminal and since the diagnostic is free, my car had never been seen to be able to perform the diagnostic and this Has been happening Since I started dealing with this company Confusion from them to me being overly charged for stuff I didn’t even ask for. I just feel they need to pay for their wrongdoings. Because people don’t have money to just throw away on a car. When Everybody needs a car For everything nowadays it’s just disrespectful. It seems like these days no one has Empathy, Compassion, Pride, It’s sad. We all are going through stuff, and people still are choosing to do wrong by one another."

"Me and my son really enjoyed the experience. Both managers were great and took extra time to explain all options available. I love the detailed report. Kudos to B.P, Justin, Braden (Sorry if spelled wrong), but an excellent team. I will recommend your location to friends and family."

"Well let me start by saying, I know things that we can’t control happen and I’ve been through situations like that many times, personally and professionally but I’m just going to share my story from a factual viewpoint and not an emotional one. I originally had scheduled an appointment one a Saturday to have my tires replaced and I made the appointment earlier in the week. I’m not sure who I spoke to at that time but I asked him if he’d be able to see if tires for my car were available, since the website shows no products whatsoever. He said don’t worry because they get their tires from a local warehouse and would be able to get them within 30mins. I was skeptical about that but i made the appointment and come Saturday, I dropped my car off and was told the truck for tires had already left. My appointment was at 10:30a and I was told there would be another truck at 2pm the same day. I got an email a little after 3p that day saying my tires wouldn’t be in til Monday @10a. So I come back Monday at 9:50, but the truck didn’t arrive til 11a so i had gone to the store and went home by the time it came. I went back to the location and was told there were a couple walk ins ahead of me and then they’d start on my car. Long story short I was there from about 11:30a to almost 4:30p. The manager had to go and get some lug nuts to fit my car and I appreciate that. But it was an unnecessarily long day and i hate to say it but I’ll just go to the dealer from now on. But like I said in the beginning, I get that things go wrong so it is what it is. I’m just glad they got my service completed"

"This Meineke is the worst to trust any service to not even an oil change. They give you the cheapest oil. If your car needs a synthetic they’ll put cheap oil and send you on your way. They broke my oil filter cap. Changed my oil twice to fake it. Do not give trust them with even your wheelbarrow. I am talking to corporate minieke to try to resolve. DO NOT REPLY TO ME WITH A MESSAGE to contact you to try to resolve. I’ve contacted you already and you have my number."