Doug Meyer Chevrolet 2013 U.S. 59, Shenandoah, IA 51601

"We experienced horrible customer service. I do not recommend Doug Meyer Chevrolet. They will damage your vehicle and they will lie about it, they will not even make it right! So please don't go there! Please be careful please don't go!"

"Was told by Shane the car would be detailed and get a free oil change since it was due when I bought the car. That never happened. I haven’t even had the car 90 days and it’s now at certified transmission having the entire transmission rebuilt due to poor Maintence. The transmission fluid was brown and had obviously not been serviced correctly like Shane said it had been!"

"Was told by SHANE that they would shampoo the seats and carpet with a detail. Once we received the car he said they don't do that service. They vacuumed our car , wiped it down and cleaned the outside. Our car was dirty but not filthy but Shane argued with me and said it should have been 150. LOL They didn't even clean the steering wheel or do a complete vacuum. I tried to explain that they didn't do a thorough job but he would not listen to me. He just kept rudely interuppting and telling me that his department was right and we are wrong . Worst customer service ever ! Do not go here for anything! You will always be wrong and they will always be right . Wish I could give negative stars. Shane did call me back and offered a full refund."

"We had a great experience. Very friendly and very knowledgeable about the cars on the lot. Explained the difference between different models of the same car family. Would definitely see him again when time to look for different pickup. Thanks for the experience and test drive."

"My parents will never do business with these people again. They had their tires checked yesterday because they were having trouble. Doug Meyer's employees said their tires were fine and they would be able to make it to Omaha for their dr appts.. They almost didnt make it home back to Clarinda. Their front tire was completely shot. Very poor service."