Pizza Hut

"Used the app and placed an order for 5:45 pick up and arrived at 5:40 to pick it up and was told it was going to another 30 minutes and I told them I didn’t want it then!! They didn’t have one car in the parking lot and still haven’t received a credit on my app!!"

"Just an fyi, wings don’t come with ranch unless you pay extra( mind you, they’re already over priced). A large bread stick only comes with a small marinara. I get charging for extra sauce but who the hell doesn’t provide ranch with wings? At this point, Casey’s is the much better option"

"This event took place on the evening of 12/16/22 at 7:08 pm: We had Influenza A in our home, so we sent her mother's friend to go pick up our pizza. We ordered curbside pickup through the app. When our friend got there, he gave them several versions of our names and phone numbers to try. They told him there was no order. I had to call them and tell them. When the phone was answered, the lady who picked up was giggling and told me to hold on. She said she was the assistant manager. After taking me off hold, she said "oh your order is ready and has been here". This caused a fight amongst some people in my home. Our friend had to drive back a second time to pick up the pizza. I called them back and asked for a resolution, with appropriate compensation for our grievance and loss of time. The assistant manager said that her manager was doing a delivery so I couldn't be helped. I asked her again. She then put me on hold and spoke with another assistant manager. After coming back from hold, I heard the other assistant manager talking in the background and telling her there was "nothing" they could "do for us". This experience was an insult. We were misdirected on the first curbside pickup attempt, and I was disrespected during the phone calls. Because of these events facilitated by management, our food came back at a poor temperature and with unsatisfactory quality. This Pizza Hut left a negative experience in our memories."

"Food is always delicious and hot. Delivery of order is not too long and get what I ordered. Only thing I would like to see change on the mobile app ordering is being able to redeem our points without having a set limit to reach of $10.99. Maybe this can be reviewed and changed, I mean the order of $6.99 to use rewards plus the added tax of food, and the delivery fee gets the total above $10.99. So maybe instead of looking at the subtotal, the actual total needs to be at least $10.99. Thanks for your services, thanks for your staff working. Keep up the great work to all staff!"

"Food has been consistently made the last 3 times we've been in here. We took friends there a few weeks ago and the staff was friendly and food was great. No mistakes in our order and friendly staff. Much better than a few years ago."