Pelican State Credit Union
100 Cherokee Rose Lane, Covington, LA 70433
Hours open
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Photos
Location & Phone number
About the Business
Pelican State Credit Union is a finance institution located at 100 Cherokee Rose Lane in Covington, Louisiana. Since 2008, our branch has been proudly serving the St. Tammany Parish community. Our 12,000 square foot building is one of three Pelican branches that joined the family through our merger with First Castle Federal Credit Union in August 2020.
If you're in the area, we invite you to visit us at our Covington location. We are excited to continue serving the Northshore area for many years to come. To learn more about First Castle FCU, check out our blog post on Pelican State of Mind where we explore the history of this prominent figure in the credit union industry.
Reviews
"I’ve been trying to pay my bill for four days and no one has been helping me. I called and got someone on the phone and every other word she sighed at me. Towards the end of the call she didn’t even give me the right account number to pay so the whole call was for absolutely nothing. I’ve been trying to use the app but everything keeps basically telling me there’s an error. The app is confusing. I don’t know why she wouldn’t just let me pay on the phone. I’m so confused by this bank and how some of these people got their jobs."
"Long time customer…This is the absolute worst bank, beware. When it was first castle bank it was great !! Ever since pelican has bought them, it has went downhill.. The customer service especially at the teller desk is the worst, they extremely rude and never helpful. All of their systems are from like the 1990s and has never been updated. Their mobile app is trash and outdated. They don’t even have a drive through anymore. You have to get out of your car and walk in. Ordering checks are like $50 which is wild !! There is zero reasons to bank here… zero avoid at all cost."
"This credit union used to be a friendly and helpful place to do banking, when it was First Castle. Since Pelican has taken over, I seem to have an issue every single transaction. The Branch Manager - James Furst is especially rude and unhelpful. So much for customer service. I don’t recommend joining Pelican. The fees are ridiculous. The employees are incompetent. It’s awful. Not even one star is low enough."
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