Sunplex Subacute Center

"My mother is in here and has had more hospital trips than any other nursing home she’s been to! I got told she threw herself off the bed but yet she’s paralyzed from the waist down!!! How does that happen? They do not change them hygienically enough at all! My mother has had numerous infections due to this even the emergency room said she isn’t being changed enough and maybe that’s why she can’t get rid of her utis that cause sepsis! Also a woman cursed at my sister on the phone! I can’t get them to answer when I noticed my mom hadn’t called me in a couple days I knew soemthing was off today they found her with her oxygen level at 54! What about the last few days she’s seemed off not feeling well I know she tells them!! Also how do you not know she has heart problems they were there before she entered there also diabetes my mother has had heart issues since her 30s/40s! The place reaks of urine! I’ve never been to a nursing home where it did! So now she has renal disease and it’s the lack of care in my opinion also just because the dr there doesn’t have a diagnosis doesn’t mean it wasn’t there prior! Very understaffed!"

"Sister is in there. Took 3 hours to get pain pill. Ask for doctor to request test for UTI last week. Nobody did. Brought to pt and was left there by herself. Waited over 2 hours to get sheets put on bed. Brought wrong meal."

"Wonderful caring staff from pre admissions to all the care givers ! I have nothing but positive review for this center! First hand knowledge of their care for my brother was the best! I visited all different times of the day ,if no one answered buzzer at door I called once and was always met with sincerity . Yes, I read the bad reviews and knew my brother could speak for himself if something happened. No one place is perfect, they all have flaws but Sunplex staff and care I give an 8!! Thank you Sandy , Whitney and all the other staff that I can’t remember all the names! Also thanks to all the PT, OT and Speech therapists for your help in getting my brother back on his feet !!"

"Not a good place to take your love ones.. I'm not writing this negative review based off something I heard nor because I didn't like someone that worked there. My mama was in Sunplex.. Also, there's some nice, decent people that work there. I'm just giving people the truth.. At that time when my mama was there, they were under staffed.. I'm just giving people the truth.. bottom line"

"My father was here for less than 24 hours. He had fallen twice. The first time he was left yelling on the floor for 40 + minutes in plain view. NO ONE even called his family members. The second time he had called for assistance to the bathroom- he waited in a wheel for 2 hours. Subsequently he made his way to the bathroom himself after numerous attempts of trying to get help. While in the bathroom my father had fallen once again. He was on the floor for over 2 hours and used his cellphone to call my mother and let her know that he had fallen and to call the facility for help. My mother called me and I rushed to Sunplex. My father was in the bed. He could barely speak or open his eyes. His lips were stuck together from dehydration. I told my father that I was getting him out of there. He then mumbled,”good”! I thought there would have been a argument- knowing my dad. I rushed to the nurses station! There were 4 other different family members complaining of the care that their loved ones were not receiving. All I could hear were patients yelling for help. I then told the nurse that I wanted a ambulance called for my father. She didn’t even come to see why! Nor did she ask why! Paramedics arrived and took my father to Ocean Springs Hospital. He was bruised from head to toe. The hospital ER took many photos. They had to give my father 2 pints of blood and then he was admitted to ICU for two weeks. I would never recommend this place to anyone."