Gesa Credit Union

"Great local bank that always cashes my checks n are very kind and helpful thanks gesa!"

"Brand new banking client, and will be moving all my income elsewhere. Two stars for the rate I received on my auto loan. But playing games with my money is a no no. Just went down to a 1 star, because it's 6am on the 1st and my auto deposits haven't dropped."

"I personally went down to Gesa credit union office to pay a bill for my boyfriends loan. The front desk lady wouldn’t let me pay the bill unless I had the account number. I didn’t have the account number but I let her know that my boyfriend came last time and gave his SSN. I told her that I can give her his name and social security number but she still wouldn’t let me pay the bill. I called my boyfriend in front of her and she still wouldn’t let me pay the bill. I was so confused that I ended up calling another Gesa credit union in Walla Walla and asked them if she was just giving me a hard time or wouldn’t they be able to process the payment if I gave them my boyfriends name and Social Security number. He said yes that would be no problem at all and he is really confused and apologized for my treatment at one of the branches. Unfortunately I didn’t catch her name but she appeared about 40 years of age with curly blonde hair and Caucasian. My treatment was humiliating and frankly when I was waiting in line I could tell she was racist but I calmed my nerves and gave her the benefit of doubt but since confirming with other branches that this lady was giving me a hard time. I’m disappointed there is still racism and mistreatment because of the color of my skin. I am Hispanic. Born and raised American Citizen with a Caucasian boyfriend. This treatment- no one deserves. This was disgusting and Gesa Credit Union needs to be careful who they hire."

"I've been with Gesa almost 5 years now and never missed a payment, and have never been late on a payment. That's probably why I never had a problem with them. Until now. I recently fell on hard times and called to differ my coming payment for a month or two. The first elderly woman said absolutely, that it would be no issue since I was loyal and never late on payment. Great right!? Negative. About 3 hours later another rude woman calls and says it's not possible to differ a payment if I have no income, but if I had income, then it'd be ok. How does this make sense? I've been loyal and thus is how I'm thanked. I will never, ever do business with them again. Thanks for your loyalty in return!"