Maps Credit Union - Stayton Branch

"We have our business and personal bank accounts with this location and I have been very pleased with the friendly customer service as well as their promptness to respond to and resolve any issues that have come up. It is very nice banking at a location where you are a person with a name and face, dealing with consistently friendly staff who remember you"

"Always helpful and kind! Makes it quick and easy to go in and out. Everyone asks if they can help with anything else after my business is done and I appreciate that."

"Love this branch! Excellent customer service! Greeted with a smile every time!"

"I'm very disappointed in the change in service at the ATM here. I used to be able to use my Unitus card there for withdrawals free of charge. Then they started charging me to use the machine. Just tried it today and my transaction was denied causing a fraud hold from my bank. Got that settled, but it's a pain. I'm left wondering if MAPS is planning to be exclusive and only let its own members use their ATM? If so shame on you."

"Horrible customer service. Their people have abysmal communication skills and are incredibly unorganized. Do NOT ever get a loan through them. We transfered our car loans to them so they would be in one place and make it "easy". Worst mistake ever. They lost our information multiple times and had to go back and forth dozens of times to just get basic information we provided on the very first day. We provided our insurance information on the very first day, which they lost, once they found it again we asked if it was sufficient and they said it was perfect only to be told after they paid off the other bank that I needed to increase my insurance on a side by side that never leaves our property. I would not have transferred the loan had I been told that the insurance we have on it already was not sufficient. The insurance they were given on day one. They scatter their communication through phone, email, and text and are not consistent with how they communicate so trying to keep track of what was said when and where is a mess and they hide details through vague emails. Save yourself time and energy. We will be transferring all of our accounts and loans to a different bank that actually cares about the people they "serve"."