Soma Wellness Spa

"I moved away from Hillsboro recently, but had a gift card for Soma so I drove about 45 min to have an appointment with Cristal. She is very knowledgable and helped my shoulder alignment a lot. Truthfully, I am feeling sore afterwards, but my range of motion and flexibility are improved. I realized after I had left that I forgot to collect my jewelry after I got dressed. It was unusual that there was no front desk staff to assist, however, everyone was so helpful in keeping it safe and making sure I could come back to pick it up the same afternoon!"

"I love this place and I would recommend it to everyone who is looking for a great experience . I have been here couple of times so far and every time , I was able to get customized & very satisfactory service. They have a good mix of massages including Ayurvedic ones that helps in relieving stress , eliminating toxins and restores our sense of well being. Overall awesome spa !!"

"I referred my mom here as I had a massage here in the past and had a good experience. I had her call ahead of time to ask them if she would have deep tissue and hot stones included in her massage and they said yes. She booked an appointment with Crystal and had the worst experience. About 20min into her massage she asked if she could have a deeper/more firm pressure and Crystal said that she was already doing that. She was very rude and told my mom “if you don’t like the massage you can go somewhere else”. As she was upset and in pain she finished the massage, hoping it would get better, and it did not. My mom paid for her appointment, $214 left as she was very upset. When she got home she was in tears and more pain than when she went in. I called after to speak with someone to see if there was anything they could do to maybe discount the service since she didn’t get the service that she had scheduled for, since she called and specifically asked about those services and was told they could do them. The front desk lady said to me “well I know damn well that Crystal is our best therapist and certified” even thought I wasn’t asking if she was certified, I was just seeing what they could do to help make the situation better, and they would not. I was very nice on the phone, I was just trying to help my mom who was in pain, and I got no where. Overall very upset by the situation and will not be referring anyone else in the future."

"Gave a Soma gift card to my best friend for her birthday and was so glad I did. My friend had a well deserved and relaxing day at the spa. She has been praising them nonstop, that I’m planning to book my appointment there soon. The person at the front desk was very helpful and answered all my questions. So so glad that I gave the gift of a relaxing and rejuvenating massage for my friend."

"I signed up for a membership last month, very excited to invest in my self-care. Less than 2 hours prior to my appointment, I received an email sent out to their mailing list saying everyone needed to reschedule their appointments. (No apology; no acknowledgement of any inconvenience.) This isn't acceptable business practice to me, so I phoned and emailed them to cancel my membership. Their membership policy is "month to month, cancel anytime". This morning I was charged a membership renewal fee. Truly, what an awful experience."