Safeway

"my experience here today was frustrating. customer service had a sign directing me to the front register. i waited, the line was long and took maybe 15 mins for the single cashier to get to me. i was informed customer service is closed. only after a stern-esk inquiry i was told the lady is out to lunch and will be back. i decided to wait at the service counter as the need was important to me. i was told again they're closed. i called and found out albertsons offers the same services. i left safeway arrived at albertsons and left satisfied. no waiting & sevice desk was open. NOTE everyone was polite as they told they could not help me. TLDR: safeway's entire customer service department was out to lunch. went to albertsons, no issues."

"The downtown Safeway just seems to be slacking some. Many products I buy are often put of stock. I have to drive to Albertsons to get them. However, the checkers are great. Been shopping here for 28 years. More so since I work near by and hit the store after work."

"I like this store. I shop mainly in the produce area, and they have a great organic selection of fruits and veggies. The quality appears to be better than at Fred Meyer, so I make Safeway my first stop now. Yes, there are some strange people that lurk around outside of the store, but nobody has ever bothered me."

"We just checked out with cashier Kim and while I was trying to read the survey on the key pad she reached around and marked 10. I thought this was super shiesty. We also got overcharged for strawberries which I didn’t notice until after we left but I’d say almost every time I shop here I have to have a price correction because something rings up higher than it’s marked, seems intentional."

"Today I had the most unpleasant experience in my whole 30 years or more of shopping here! I went to the first check out and a lady was finishing up paying. I set my things down on the counter and the checker says "excuse me ma'am, I'm with someone right now!!"( In a very snippy tone) I replied yes, I know. She then says, "you need to back up!!!!" She hasn't finished paying yet!!" I was at least 10 ft away from the customer because she was on the other side of the counter putting her bags in her cart. And I was at least 3 feet away from where you pay!! She acted like COVID rules were in place right now!! Which they are not!! COVID rules have been long gone and I was plenty far back enough!!! After that, I said to her, I'll just go through self checkout, thank you. Mostly all the workers have been so nice to me over the years. Well today, that was not the case. I wish I would have asked the lady for her name, but she was so rude, that I just left her line and went through self checkout. And what's funny is, the customer who was finishing up was my friend, who I haven't seen in awhile and we always greet each other with a hug!! That rude lady made it so awkward, that I couldn't even give my friend a hug. She was working the express first checkout and was older with short grey hair. I'll make sure to never go through her line again!!! If I even come back!"