North Santiam Family Dentistry

"I have been going here since I was a child, and continued after Dr. Van Kirk took over. My hygienist is always fantastic, gentle & does a great job. & the front desk is always friendly. The customer service has always been above and beyond for me. I have a half a fake tooth and a piece chipped one night and Dr. Van Kirk got me in and fixed it literally the next day. Also, my son once busted a tooth and his gums on the bathtub when he was 2. I called the office after hours and dr. Van Kirk called me personally. He looked at my photos, and called a friend of his that specialized in pediatric dentistry, and they reviewed the pictures together. This was all after hours, and on his own time. You won’t catch me going anywhere else for my dentistry."

"Worst customer service I have ever experienced! My daughter cried through her entire cleaning because the person was so rough! Good luck getting appointments scheduled. They canceled on me and then said it would be months to reschedule."

"I lost a front veneer and tried gluing it myself with Gorilla glue. Of course it came off in couple days so I called for appointment and they saw me right away. Staff was so nice , I felt like I been going there a long time. Dr. Van Kirk was very informative and spent a lot of time explaining my problems which are way more than I imagined. I have no insurance and at 71 live on Social Security. Staff and Dr. came together for a plan that I could afford to get my teeth all back for a nice smile. I am happy I picked this place to go. I recommend it to anyone else."

"The face of one of my front bottom teeth chipped off accidentally when someone tried to feed me something. What was left was so thin that I was worried it would break all the way off. Dr. VanKirk was able to get me in right away. What impressed me to write this review is that it has been two years and I still can't tell that I had an impromptu filling on the face of that tooth. He matched it so well that there isn't even a line. Other family members are happy with his work also. He is very perfectionistic and careful to not hurt his patients... thank you."

"We will never go back. There was no understanding of our personal needs, only interested in making money. Not only were the recommendations for my wife and myself outrageous cost wise (way out of our financial ability), there was no management or concern about our dental insurance coverage. They did an additional complete xray which is only paid for once every 5 years without checking our insurance first. So we paid for these out of our pocket. Just another example of lack of care about the helping manage the patient's cost. Beware."