Edible Arrangements

"Hi I ordered some edibles for my daughter for Valentine’s Day because I was working out of town they delivered them but she was home. I called for about 5 days straight no one answered also left voicemails every day Monday February 19 I spoke to some older guy in the morning he was very rude ask to speak to manger he just hung up on me I proceeded to call again because I had time no answer spoke to him again at bout 4pm ask him for a manger he said no one was there ask him for his name multiple times he then hung up I should’ve followed my first mine when I read the reviews and not ordered anything but my daughter is 10 and I do this every year to make her feel special this place was my first time and it is terrible not speaking of the owner but the people he have working there are not professional please save your money and spend it else where believe what u read on the reviews place I horrible maybe not the owners as I stated but the guy who works there is terrible today us 2/19/24 whoever u had scheduled on this date at 4:08 and the same guy in the morning should definitely be doin another job and not answering the phones"

"I ordered an arrangement for my husband’s birthday. Unfortunately, I wasn’t able to pick up the order because they said they close at 5 when I chose a pick up time of 530 online I was trying to figure out alternative ways to get my order. The manager, I believe whose name was James, stated and I quote, “I havw other things I need to be doing and can’t help you with your situation”. He was very unprofessional and very rude. I will NEVER ORDER HERE AGAIN"

"They called me on the due date of delivery! And said "We're not delivering to there this week! You wanna cancel or come pick it up?" I asked for a bit of a discount considering im delivering it myself! She said they couldn't! Lesson learned! Ill never use E.A. again! I definitely should have canceled! Because I paid alot for what looked like the cheapest Walmart flowers and 12 thrown together berries! I would rate this lower if I could!"

"Ordered a flower arrangement and edible arrangement for pickup. Upon pickup, the employee only gave my father one item. If a business receives money for an order, the items paid for should be completely made and given for the money received. I called back to ask for the missing item to be delivered since we’d already been inconvenienced for the pickup. I ended up calling again that morning to ask about the item, and the manager rudely replied “it’s still here for you to pick up.” She did not offer one apology for the mix up, nor anything to accommodate the inconvenience. I called back after for clarity on the turnaround time on the refund. I was told by an employee that it takes 10 days for the refund confirmation email to come. This seemed very unusual to me because the refund itself is what normally takes that long. I patiently waited the 10 day period, and there was never any documentation of, or let alone, a refund sent of the item 12 days later. No courtesy call regarding this whatsoever. Zero customer service was provided."

"I ordered what was supposed to be a an extravagant edible arrangement that included balloons and I also ordered a teddy bear. My mother received this after Christmas reindeer and this is NOT an order of almost $130.00!! I am beyond furious. I am completely embarrassed that my mother received this. I am missing something to my order in addition to this train wreck of a birthday gift and I will be on the phone with this establishment first thing in the morning. Very disappointed,clearly NOT worth the over charged prices I paid."