H&R Block 2934 East Texas Street, Bossier City, LA 71111

"H&R Block went above and beyond. My tax expert was amazing."

"Best Tax Service, and security all wrapped up in one place."

"Thank you for all your help Sunny your the best!!!!"

"I went to H &R Block to get an estimate. Got a quick appointment. The young lady that answered the phone was really nice. She was also pleasant upon arrival. After waiting about 45 mins with an appointment. I was greeted by Debbie. I explained I just wanted an estimate. How much was the charge? She said there would be no charge for an estimate. She started to google some things in the computer. I asked did you put all my information in for a estimates. She stated she was trying to take the easier route. Then she asked have I put these numbers in the computer already. I told her yes I did it at home with another program. Debbie then stated she would have to charge me for a consultation instead of an estimate. I told her no maam when i sat down i asked the price of an estimate. She continued upset at this point. It was clear she did not want to be bothered.. I had an idea of how much my return would be. However, I wanted another estimate to be sure. She by this time,was perturbed with me. Debbie then proceeds to put my info in all wrong. I told her she was putting in my information wrong. She stated this is a practice mode. She told me I would get a return of over 3000 dollars. I told Debbie this is wrong. I know I have to pay. She said oh I made a mistake. You will have to pay over 2000. By this time I was done. This was the first and last worst experience I ever had and will ever have at H&R Block. Thanks Debbie!"

"Ms. Susan was very patient and understanding with all the things I had going on. She was also empathetic towards some of my issues and made me feel heard. I will not be using anyone but her. She's amazing!!"