PetSmart 290 Town Center Parkway, Slidell, LA 70458

"I have taken my toy Pomeranian to the grooming salon 4 times since moving here & every time there has been some kind of issue with his bath and haircut. The staff is not friendly , they act like they’re scared to touch a little dog under 5 lbs . Horrible experience every time and will not be going back . I have used petsmart for years but this one is horrible"

"There is a female employee who looks to be around 30-40 years old who is actively on meth or some drug that is ringing customers up wrong. Extremely unprofessional to have some high and in charge of money. Feels uncomfortable to be around it."

"I honestly would rate this grooming department a Z E R O! They don't deserve anything higher. Horrible customer service! There's one girl in particular who is unnecessarily rude and nasty AF! We've had a few interactions with her, and every single one of them has been horrible."

"This place is pretty great. The people are so nice, we had two golden doodles in for a trim and bath. The good were awesome, great communication, super easy and smooth way of doing business. Both in and out went really really smoothly. Will be returning each time for it did need s! Thank you All."

"Extremely dissatisfied and disappointed in the grooming dept of this PS. I’ve never been really impressed but this visit was by far the worse. I didn’t find the staff to be friendly. I paid $100 for a bath/nail trim and furminator for a 4 mo old Golden Retriever. Everywhere he goes, people flock to him and are happy when they see him. I didn’t feel the staff had any interest in having him there. When I picked him up, there was no communication on his visit, recommendations or request to book another visit. Also, after doing some research, I saw that Goldens should go to a professional if using a furminator... His fur was frizzy in places. And shedding just as bad as when I brought him in. I absolutely didn’t see the value nor any reason to return. Too much competition in the area to go back. Google won’t let me write two separate reviews on the different experiences I had so I need to say the my training experience was much better. Jessica was patient, friendly and I felt she really knew what she was doing. I may go back for advanced when he’s ready."