Housing Authority of Rayne

"Live there years ago seem like a life time ago"

"Extremely unprofessional. I recently lost my job and was about to be homeless. I have never been in this predicament so I called and wanted to get some information. The same lady that is there has an attitude from hell. I've visited that place multiple times. When I first went there it was a problem from the beginning. I asked for information and it was very evident that it was one part of the job that she did not feel she was obligated to do. Fine. I sucked it up and went about my merry way. The second visit I waited for two hours until she got back in the office WITHIN OFFICE HOURS. The doors were locked and no one was there. When she arrived, she showed not the least bit of empathy or concern. She did not apologize for my time waiting for hours. I just called to see where our application was in the application process. She proceeds to have an attitude saying "You just turned it in last week". Again, I am following up to see if there was any information that came back. So she says "Well I don't know what you want me to do. It's fine. Hang on. I want Chris to listen to this." So she says "Repeat what you just said". I let her know "I don't understand why you have an attitude or why you needed a third party. I have no problem repeating myself. Every single time I go in you have an attitude. That is ridiculous. I didn't ask for attitude." So she says "I haven't had an attitude. I've never talked to you in my life!!!! It's not my fault that you don't know how the system works." I said "That is highly unprofessional of you. Your job is to assist the customer not to argue. You should know better than that. That's ridiculous" and I then hung up. That is ridiculous. If you can not serve your customers happily then that is your own personal problem. You need to have more respect and empathy than that. Your job is not to be a downright nasty human."

"Love it"