Ochsner Therapy & Wellness - Elmwood

"I worked with Jonathan (JR). He was literally the perfect match. You see, I'm a pro natural bodybuilder and competitive triathlete and I was recovering from a pec repair procedure. I knew he could understand and relate to my strength and symmetry goals in improving function and cosmesis. He showed a great understanding of tissue repair, remodeling and recovery. He progressed me very gradually and always asked how I was doing and how the pec was feeling. And especially early on, he really did a great job with the mobilization and flexibility work and the home exercises he provided. I did exactly what was asked for both in-clinic and at home because I knew he would be able to help me get back to where I was. I was discharged on March 9, 2023. Fast forward to today, and I just recently achieved a new milestone by competing in a bodybuilding show + triathlon in less than 24 hours placing top 2 in both sports under 24-hours. This occured on the weekend of July 8-9. I placed 2nd in the Pro men's physique division at the 2023 Red River Classic in Shreveport that started at 11 am Saturday and 1st in age-group at the Sunrise Triathlon also in Shreveport that started at 730 am Sunday. Thank you Dr. Montgomery, Dr. Bollich and Jonathan for giving me a another chance to be able to do the things that I enjoy! Thank you!"

"Prior to my surgery for my total knee replacement, I did some research trying to find the right facility for me in order to heal back and recuperate from this major surgery. It’s interesting that during my research, I was not able to find current reviews. I wish that I would had. If so, I would had never come to Ochsner Elmwood Physical Therapy and Wellness located in Clearview. They have the most unfriendliest Physical Therapists. Even on my first day, when I was in the reception area, my PT hover over me while I sat at this table trying to finish this questionnaire on an iPad. I couldn’t believe it. I had a bad experience. They never went over my treatment care plan, my goals, what type of activities did I do prior to my surgery. They never went over my home exercises even though they would chart that they did. There was basically no communication. Even when I would go to my appointments, I was basically left on my own. Every time my PTA (assistant ), PTA is a physical therapist assistant, was always attending to her other patient. I couldn’t believe this! So keep that in mind. They DOUBLE UP patients here but they don’t inform you of that. It was here…..” go do these exercises”….while each time my PTA would go back to attend to her other patient, and STAY with that patient during my entire visit. I just didn’t get it. At least verbalize that to me, let me know what is going on. You will only see your Physical therapist during your initial visit, and after so many visits to measure you to see how far along you have come. There is NO INDIVIDUALIZED CARE! Basically, my experience here has left me feeling so alone during this process not sure whether or not I was doing my exercises correctly. Every once in a while they would bother to come check on me. Or perhaps, remember that I still exist. Otherwise, the only verbal communication was….” what is your pain level today,” / “would you like some ice today?” , /“ do you have any questions about today’s exercises ?” That lack of communication can cause injury. One of the therapist a PTA, ended up causing me a serious pain crisis that lasted over 1 1/2 week. She made me perform 25 pounds on the leg extension and leg curl machine, and I was not ready for that!! But I did it thinking that she knew what the hell she was doing. She also made me perform some kneeling exercises after that, and I started to have so much pain almost immediately after that! She saw me crying. She did not apologize. Not even after the fact when I came back the following week. I just inform my next PTA, that I was not ready for the weight lifting machine nor kneeling. I did do my own research, and I read that you are NOT supposed to do any type of kneeling after a total knee replacement. They really don’t have therapist that have a lot of experience here. The PTA that I mostly saw, was in her 20’s. Just really do your research when it comes to getting your physical therapy. This place is not it. I just felt ignored as if I didn’t matter. Wish that it would had been more of a welcoming, warm, friendly, attentive environment. Specially when it comes to listening and communicating with your patient. There were no attempts in getting to know me. I was surprised that after one month of my twice per week visits, the PT informed me that my visits were being dropped to once per week. Again, no goals, were ever set in place or guidelines of where I should be at, in how many weeks post op. Whenever I would share that I am 8 weeks post-op and that I should be flexing my knee at 125 degrees, not 113 where I am currently at; they would just tell me …”oh it’s going to be a long process and it can take up to a year!” I understand, but I am sure that as Physical Therapist, they were taught that there are guidelines were a patient should be at so many weeks post-op. At each visit, I would inform them that I was very concerned about my flexion. I started off great, but I feel that I have reached a plateau, and my flexion is not getting any better. But they do not seem to care to listen to me."

"I injured my knee and Niraj Vora was my physical therapist for the last few months. He was awesome - easy to talk to, compassionate and knowledgable. The rest of the staff was also great - I highly recommend Niraj and the Clearview location!"

"The therapy has been very personalized to fit my goals and fit within my boundaries in order to recover to the best of my abilities. This team at Elmwood focuses on patient outcomes."

"I was extremely happy with the efficient service and friendly staff at Ochsner Physical Therapy Center. Their knowledge and courtesy along with their ability to explain what our goals are gives me the confidence that our sessions will result in a positive outcome. I look forward to my future appointments."