OYO Hotel Bossier City I-20 West

"Horrible experience!!!! I had to go to office EVERY day and beg for towels. Housekeeping NEVER cleaned our room in over 5 days! The trash outside the door was spilling out over the top of the trash can! Cleaned rooms besides ours but never cleaned ours! Pool had NO WATER so......no swimming. Room was filthy and old! I will NEVER stay there ever again and I do not recommend anyone else to dare to stay there either!"

"Do not stay here! This place was advertised as a great place that was clean and family friendly, but it was definitely not those things. We checked into our room and there were bugs on the floor, the toilet almost backed up after my husband used it, and he only peed. We ended up asking what the refund policy was because we felt VERY unsafe as a family with two little kids. The other customers were very loud, and many seemed like they were drunk and possibly on drugs. We checked in close to 11:00 pm at night and desperately needed sleep as we had just had a long day of traveling. We were told we would get a 100% refunded since we were not satisfied, per their policy. We NEVER got the refund. We booked this hotel, err motel, through Expedia, and between the motel and Expedia we were treated poorly when trying to get our refund of which we were told we would receive. At one point we received an email from the parent company apologizing for our experience, and then a few days later we got an email from the parent company stating we would not receive our refund at all. Please spend your money elsewhere and save your self the headache of trying to save a few dollars. I wouldn't give this review any stars, but I had to give it at least one in order to submit this review."

"Looking at the pictures from reviews, they seemed okay to stay. When we check in to the room it was NOTHING as pictured!! We were given FIVE DIFFERENT ROOMS due something being wrong with them far as completely broken ac unit, ceiling leaking in bathroom, roaches & flies. After changing rooms for a two night stay, I just wanted my deposit back to get to another hotel for a better stay but couldn’t receive dep cause night manager Jason was incapable. We have to wait on housekeeping to check (defected) room! Unsatisfied customer just wanted to leave the place with my dep without coming back."

"Especially considering the price, I had a very good experience. The staff was friendly and honest. The room was clean. The bed was comfortable. The only real criticism that I had was the room felt a bit rundown. It was clean and hospitable amd housekeeping was timely and efficient it upkeep, but the room itself was a bit rough around the edges. Not a bad stay at all though!"

"Great price for a pretty good room. The housekeeping takes good care of things. Our family felt safe. Had a fridge and microwave. It's not the fanciest place and my wife was worried about the quality of the Continental breakfast, but overall a good deal. We would stay here again. Oh! And our kids loved the pool!"