Farm Bureau Insurance

"I don't understand the bad reviews at all. I wish I could give this place 10 stars. After being totally screwed over by State Farm and Go Auto I called Farm Bureau. I had the pleasure of talking with Mr. Darren Theriot. He is a helluva good guy. I needed insurance on my pickup right away. Mr. Darren said "not a problem" and went to work. I sent him what he needed and less than 30 minutes later I had full coverage insurance on my truck for $136 a month. I was at work and in Texas at the time so everything was done over the phone. He sent proof of coverage to my phone and told me I was good to go and that I'd get my insurance card when I went in and signed everything. I was able to go by there a couple days later and sign everything. While the receptionist was showing me where to sign Mr. Darren took a minute to walk out to the lobby, shake my hand, and thanked me for choosing Farm Bureau. Him doing that told me all I needed to know about Farm Bureau. I highly recommend them to anyone needing car insurance."

"if i could give a negative 5 stars i would, called my agent on friday with a billing concern, he guaranteed me it would be taken care of same day. he left 15 minutes later for the day. reached out via cell phone, he said he would take care of the issue, then blocked my number."

"THE ABSOLUTE RUDEST AND NASTY OFFICE STAFF! The people who work the front desk are horrible. Never a hello, good morning, good afternoon. It's a "why you bothered me" attitude. Every. Single. Time. For the 3 years ibha e been with them. I have ever called this office. I pay over 4k a year for auto insurance to be treated this way. These people shouldn't be working in fast food!"

"Pretty good and the associates are very good and cordial. They helped me to take care of my claim without any hassle."

"The Receptionist that answers the phone, I believe her name is Connie, is the rudest, and ugliest person I have ever dealt with. She in no way should be able to talk or work with customers! She pretty much called me a lier without having all the facts. Then had the nerve to argue, and raise her voice at me when I told her she was wrong! THIS IS PROBABLY WHY THEY HAVE SUCH A LOW RATING! JS"