McDonald's

"okay so i got home a little late last night and i went to this mcdonalds at 11:30 i ordered a shake nuggets and a frappe, at first shake machine down. ok normal, frappe down normal but aggravating. THEN NO NUGGETS?? you are mcdonalds open 24hrs and cant fry nuggets?? and they kept telling me to wait when there was no one in line. they need to hire better staff ASAP!!"

"Malcolm the manager sucks. Food sucks and the Caucasian girl working the front counter also sucks. No one is paying attention to customers and when you try to get their attention they have an attitude about it. Do better."

"AVOID THIS LOCATION! I live here in Port Allen and travel the country more than most. This is consistently the worst Mcdonalds ive ever been to. I have a bad ankle so today I ordered curbside pickup. The woman who brought out my order completely ignored me when I told her I was missing my 2 hashbrowns($4.40) and walked away like I didnt exist. Was forced to go inside, was ignored again, then finally got my hashbrowns. As if that wasnt infuriating enough, I was given LESS THAN HALF of the eggs that came with the 'big breakfast' that I ordered. There hasnt been one time in the past year that I have gotten an order that wasnt missing items or ingredients(for example, chopped onions are gypped every time). I have completely stopped going back to have orders corrected, because one guy who has been working there longer than anyone should tried to act intimidating one night when I brought up that my 'premium' chicken sandwich was missing lettuce and tomato. When he tried to gaslight me about the situation, I told him "Im not going to waste my time arguing semantics with you" which confused and enraged him, which is just a sad look into what our public school systems are putting out, I guess. Is that really such an obscure word?? Well, I guess now I will be doing the ultimate of avoiding conflict instead of letting them gyp me on ingredients like a pacifist. This marks the last day that I patronize this business. So long, McDonald's that Ive lived near for 30+ years. Ripping off most of my overpriced eggs was the last straw of a very high stack"

"Tried to place a simple order on the Kiosk in the store. Found what I wanted and put it in my cart, but I could not get to the payment section. It kept asking me questions that would not let me proceed. FIX IT. Good thing a service person was able to assist."

"Stopped at this McDonald's for lunch in June, 2023. There was almost no one inside when we arrived well before noon. We ordered our meal for inside, then waited. There was no option of table delivery, so I had to stand there and wait. There was no one in front of us in the restaurant. But yet it took over ten minutes for our food to come out. So much for fast food. While waiting for our meal, I walked around while waiting to loose up a little, because I was bored. Other folks came in and ordered also. So there were more people at this point. I noticed how messy things were with it being a while before the actual lunch hour and when no one is in the restaurant. So I took some pictures of the place, good and not so good. To be fair to this McDonald's, nothing looked filthy and you probably won't see as much in photo's anyway. When our food came out, it was in a to go bag, and we had no drink. But we ordered to stay and eat. The women who shouted out my number and then, "do you have a drink", almost scared me. She sounded angry at me for some reason. Then as we were seated and eating, we listened, and she seemed to use that very harsh tone with almost everyone. She's probably a very sweet lady, but comes off sounding very angry at folks picking up their food. she is loud enough to get folks attention, but maybe comes across a little too loud? Anyway, when I got my cup, I noticed how the soda fountain area was very messy. There were no drink lids for the medium size drink, which I had. Well there was one, but looked like someone had tried it on their drink first. The counter and fountains were covered with different types of drinks. The whole area was just not clean. And this is before lunch. This is what you get when you want the customer to do the work themselves, rather than when an employee filled the drinks. I wondered why this McDonalds would be this dirty, this early with nobody in the restaurant? So I looked around at things and found a lot of things didn't look the cleanest. So now it made more sense. Our food was hit and miss. We both ordered quarter pounders with cheese. They were very greasy. But they were also very good. That's what the grease does. It gives things great flavor. The French fries on the other hand had no flavor what so ever. We had to go back to the counter and wait to ask for salt to mask the non existing flavor of the fries. So the burger was better than your average Mc Donalds burger lately. But the fries were garbage. Well the salt gave them some flavor, but not much. So we finished our meal. So I went to the restroom to wash my hands. The automatic faucet would not turn on. Thankfully they had a manual faucet in the second sink. I wonder why they had the manual faucet. My guess is they probably had problems with an automatic faucet that was there before, as well. All in all, this McDonald's was not the cleanest place, to be nice. Why you have to wait ten minutes for your order, when there was probably no one else inside with you waiting for food, when you ordered? Why can they make a much better than average quarter pounder than most McDonald's, but make such bad fries? Why can't someone look at the conditions they want their customers to eat in, when there's no one in the restaurant, before people are in the restaurant? This could be a decent McDonald's. That's something I don't say often. But only if some one actually cares about the customer's in the restaurant. My guess is that they must prioritize the drive through or something. Otherwise the only excuse is that they just don't care. I gave them three stars because the quarter pounder with cheese was way better than the average McDonald's. Other than than, I would have not reason to go back in that McDonald's again."