A Pet Clinic of Kent

"A Pet Clinic of Kent has been an absolutely critical lifeline for me - they’ve helped enable me to care for my two elderly cats (both of whom developed cancer late in life, one who passed last September) and give them the best life I can. Compared to other places I’ve taken them over the last decade, their prices are dramatically lower and from all I’ve seen the quality of care is not lower. The primary caveat I think worth calling out is that communication is not their strongest point. You will need to make sure you are proactive and understand what to expect, what you need to do, etc. - otherwise it can all go by a little quick. I get the sense they genuinely care for the animals they help but that dealing with people and considering the sorts of communication issues and emotional readiness may not come as naturally. The biggest example was when it was time to put Simba down I wish I had been given detailed info on exactly what to expect during the procedure before hand and that I had been directed to pick out his urn before ever stepping foot in the clinic. I was already exhausted on several axes when I arrived and the confusion of having to make a decision while taking in information and not knowing that there was some urgency after setting up the IV all led to me feeling rushed (which is on me) and agreeing to move forward. I didn’t realize it would take literally 0.25 seconds for Simba to go from alive and there with me to completely gone - somehow I had it in my mind it took time to set in. As such I wasn’t mentally present in his final moments there with him. All this said, I am still giving a 5 star rating b/c outside of this they were critical in diagnosing Simba and helping me prepare and understand how severe his condition is and what to expect (my explicit asking likely helped), and I was able to give him a send off in his final weeks that dramatically helped blunt the pain from his death and make it much easier to cope. Now they’re helping me with Baxter. And importantly the whole way even though I’ve spent thousands at this point they’ve made this level of care within reach for me because if I’d gone else where I would have very very likely paid tens of thousands instead which is not feasible for me. So long story short, thank you so much for being there. Despite the flaws I’ve mentioned I deeply appreciate the service and care you provide me and many others in this area."

"Such excellent prices and kind staff!! The receptionist is so sweet. She really took the time to get to know me and my cats and go over the prices and helpful information about owning new kittens. Highly recommend."

"Dr. N is the best around! He has been our family's vet for several of our pets and he is thorough, empathetic and genuine. We have had not only preventive care, routine care but emergency care (i.e. gunshot wound to the head, hit by car, intestinal blockage) and Dr. N handles our dogs with such care and love, like they were his own. We recommend him and this clinic!"

"I feel very lucky to have found this place and have my Kuku taken care of by the doctor here, til his very last day. He is the best vet doctor. Thank you for everything."

"They were wonderful. We had never been there and our regular vet was unavailable and we needed emergency care. We thought our cat just needed a tooth pulled and it turned out that she had a rare form of bone cancer that was very aggressive and eating away at her jaw. Our only option was to put her down. The care, compassion, and support the staff put forth was so amazing. Cuddles was so loved in her last moments by people she'd never met and I'm so grateful. I recommend this place to anyone. The 30 minute drive was worth it. And the price was reasonable."