24 Hour Fitness 18930 29th Avenue West, Lynnwood, WA 98036

"Been going to this location for 2 days since I've been working later and getting off late. One of the few 24 hours that's open 24 hours , decided to give it a go ,only to have my car almost broken into. They broke my keyhole protector and jammed a prying pin in my door handle. Once in the gym your met with out dated gym equipment, and even the front desk receptionist was snoozing at 2am. The absolute most foul smelling pool water of urine , with yellowing water. Definitely not up to health regulations after using anything from this facility. I feel like I need a tetanus shot after touching anything from this location. Please make Bothell location open 24 hours compared to this. The attempted break in my car wasn't worth the risk of a bellow average gym hygiene and equipment. Last update of equipment this gym had was probably when Jynco jeans were hip."

"There has been a water leakage in the hot tub area for MONTHs now and it's getting worse. Spoke to the general manager at the Lynnwood location today and he mentioned they're still waiting for a plumber due to something related to the corporate office. I wonder if Fitness 24 SEO's house had a similar issue, would they also take months to address it??? Decided to cancel my membership today. State of the art fitness center photos included."

"I keep a membership specifically for the hot tub/sauna. I haven't been in a long time and when I went the ceiling tiles are exposed and the ceiling is literally raining. you can't set any of your belongings on the bench because they will get wet. And it rains on you while you're sitting in the water. Such an odd thing not to take care of. The overall cleanliness was better than it was last time. I don't blame any employees because what can they do? but c'mon 24. This is downright willful negligence."

"To start off I am going to be posting this under an anonymous account for personal reasons. I have been coming to this gym now for a little over a year, and I really did enjoy the cleanliness and welcoming arms of the staff here. Staff like Nao, Michael (who no longer works here), Andrew (who no longer works here), CJ, the gentleman with long black hair and stubble on his chin (can’t remember his name unfortunately) and a couple others have been very helpful and welcoming on my weight loss journey, I appreciate them all and this gyms management should count their lucky stars to have such brilliant people on their team.Lately however I have considered canceling my membership. The gym has become over run with uncleanliness, and over all terrible customer service from new staff is more prominent now than ever. My biggest complaint is about David, who is shown in my first photo, who gives absolutely no damns about his job or the gym members. He will keep the till closed his entire shift, denying anyone the right to make any purchases up front, and can be seen on his phone the entirety of the time I attend the gym. Not only is this hurting your profits (Management) but he is an unwanted stain upon this gym’s reputation. I’ve even heard stories about how since there was no bags in the locker room for wet clothes, a patron went up front to ask him for a garbage bag, and he proceeded to empty a Bartells bag he had stuff in and handed it to the member. This is absolutely ridiculous and shows he has no care for this gyms members, I recommend he be fired immediately or your members who come in during the evening hours could very well cancel their memberships, I know I’m tempted to. Moving on, as you’ll see in the photos provided, the state and cleanliness of the mens locker rooms and/or the spa area has fallen drastically. The amount of filth, grunge, and damage that can be found is insane to me, and has to be a health code violation. On top of that it had been heard that the wood which is quite literally falling apart in the sauna room was supposed to be replaced months ago. I feel like if these things can be focused on, like not even having a paper towel dispenser in the mens locker room? My confidence in this gyms capability to function normally and clean would be restored. Signed sincerely, a very concerned member of this gym."