Fred Meyer Jewelers

"I brought a very nice Citizen watch in to have it sent somewhere (supposed to be the factory) for a new eco drive battery (watch was dead and would not turn on). The lady at the counter thought she'd take a try at turning it on by pulling on the side set pin as hard as she could. I told her "that's not going to turn it on" but she continued to abuse my watch. She then agreed she would "send it in" after fifteen minutes of mishandling. The estimate was $50-$100. I also left my Seiko watch to have it's battery replaced while I went shopping, as it was dead as well. When I came to pick up my Seiko, I immediately noticed the back plate was not in the original orientation. I paid for the battery replacement and left. Over a month had gone by and no call with update, so I called them. They said the new estimate was $480...and that it came to them with a broken set pin and damaged time set (the entire insides). There is absolutely no way with it's mild usage, the TIME SET needed to be replaced. And I know for a fact the set pin worked when I left it with them, and I'm inclined to believe that lady broke it at the store before even sending it. Two days later my Seiko watch went dead from a probably used battery they sold me. When I went in to pick up my watch after the repair, they replaced the dead battery in the Seiko once again. This time the guy there struggled for at least 15 minutes doing god knows what with his back turned to us trying to replace the battery. I feel like he may have secretly broke that watch too and tried to fix it quickly so we wouldn't notice. Battery replacements in these takes very little time. All in all I feel scammed for $400+ and will never go back, and will never suggest."

"Had a bracelet "repaired". The gold piece they fixed has turned to copper or nickel. I showed it to the woman on duty. She told me it was probably medication I was taking that discolored it. She showed no interest in helping me resolve the problem. Just kept reiterating that it must be medication. I have had jewelry repaired there before with no issues. I will not be returning."

"Linda is so nice. Honestly when I go into places like jewelers or higher-end stores, I usually have a hard time getting any help at all due to my tattoos & less-than-casual clothing. I went in to see if they could tighten the posts on my ring that I purchased elsewhere. Linda was overly helpful, gave me lots of tips and advice on ring care and about what stone mine could be (I'm not sure what it is), and even cleaned it for free for me! I really appreciate encountering non-judgemental people in retail because unfortunately they can be rare."

"This Fred Meyer Jewelers is great. They are always helpful and willing to sonic clean my ring. The employees at this place are all so friendly and helpful I am always happy to know they will take good care of me and my wife. It's nice to not feel like I am always being sold stuff when coming here they never force sell anything. You will be satisfied if you come to this Fred Meyer Jeweler."

"We purchased my ring from a different Fred Meyer jewelers and the diamond fell out 4 times within a year! The associates at the other location tried blaming me saying I was hitting my ring too much, also the jeweler didn't even line anything up on my ring. Needless to say it was an awful experience. I came to this Fred Meyer jewelers where the associates were so caring and helpful. They allowed me to exchange my ring, no questions asked, and also offered for their jeweler (who has been with them for 20 years) to fix my ring. They were understand, helpful, very knowledgable, and everything that a jewelry sales should be!! I will ALWAYS buy my jewelry from this location now!"