iQ Credit Union
7017 Northeast Vancouver Mall Drive, Vancouver, WA 98661
Location & Phone number
7017 NE Vancouver Mall Dr, Vancouver, WA 98661, United States
About the Business
iQ Credit Union is a trusted financial institution located at 7017 Northeast Vancouver Mall Drive in Vancouver, Washington. As a credit union, iQ offers a wide range of financial services to its members, including savings accounts, checking accounts, loans, and more. With a focus on providing personalized service and competitive rates, iQ Credit Union is committed to helping its members achieve their financial goals. Visit us today to learn more about how iQ can help you with your financial needs.
Photos
Hours open
Monday:
9:30 AM - 5:30 PM
Tuesday:
9:30 AM - 5:30 PM
Wednesday:
9:30 AM - 5:30 PM
Thursday:
9:30 AM - 5:30 PM
Friday:
9:30 AM - 5:30 PM
Saturday:
9:30 AM - 2:00 PM
Sunday:
Closed
Reviews
"A big shout out to Kenna Scott and Mary Camargo who helped me with some insurance policy changes. They were very patient with me and walked me through the process. Thank you!"
"I came in to use the notary service and asked about opening an account. I was with another CU for 20 years that just isn't as good as it use to be or convenient. I've had an account with IQ for a few weeks, opened a credit card and have used the notary services and I am very impressed. It's a night and day difference from my old CU. Customer service as been excellent at the Van Mall branch. Jake and Amanda have been very helpful and patient. Amanda helped me notarize some documents -- it was a lot of work and messy -- but she was really nice and helpful about it all. I've called customer service a couple of times and the calls were answered quickly. In person deposits have been good too. I've read some of the negative comments but, to me anyway, it sounds like the people writing the reviews are cranky and unreasonable. I don't agree with any of them so far."
"Walked in and there was 2 people at the greeting station. Not 1 person said Hello. I get to line, I'm the only one there. I look around, and finally make eye contact with teller. She slaps the counter and smiles. I say "should I go to you?" She smiles. Weird. I then tell her I need a replacement card. She asks for my card and takes a moment with it. She then says "I'm new, I can't make duplicates". Why did you take my card and have me wait a moment? I can only presume she typed in my account and sent it over to the other person, who ended up helping me? After everything is done, the two people at the greeting station look at me but don't say anything. I smiled anyway. This isn't a terrible location, no one was directly rude or "short". It was just weird, I guess."
"We got a loan and didn’t have much time to get everything done before planning to meet the seller of the vehicle we were going to purchase. Nicole helped us through every step and ensured that we got everything in order on time! She was super helpful, communicative, easy to get a hold of, and friendly. Thank you Nicole!"
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