Wells Fargo Bank

"I went into the requirements on the bank's page to find out what I need to open an account with you and it says that I can use as identification one that the government has given me where my nationality or residence appears, in those papers that immigration gave me to identify myself. Here in the USA, while I wait for my social security, my nationality appears and my residence appears on my ID, and they say that these do not apply as means of identification to open my account with you. But I have gone to cash several checks and for that they do accept my identification, so I don't understand how the requirements for opening a bank account work."

"So you need two forms of ID that have expiration dates, yet aren't expired, because if you have a mountain of identification that doesn't expire its not enough. Very annoying. Most people don't walk around with their social security card. Won't be back here."

"Had a 2:00 appointment to set up an account and they were running a bit behind, so I waited. Finally around 2:45 the couple in front of me had finished and when I was standing up to go talk to the employee I had an appointment with, she told me I had to wait because her 2:30 appointment was next. After another ten minutes of waiting, I left."

"Ridiculous wait times to get service at this branch. I had to wait 30 minutes to deposit checks for my business account. I also have personal accounts with a local credit union; they will have similar lines of customers but they have twice as many staff working. (Yes, I realize I can use a drop box; I want to interact with my bank; it's routinely a dissatisfying experience here.)"

"The lobby is closed and wait times in the drive through are astronomical. I am beyond frustrated and ready to look for a different bank. DO BETTER WELLS FARGO!!"