The UPS Store
1911 Southwest Campus Drive, Federal Way, WA 98023
Location & Phone number
1911 SW Campus Dr, Federal Way, WA 98023, United States
About the Business
The UPS Store at 1911 Southwest Campus Drive in Federal Way, Washington is a convenient one-stop shop for all your shipping, printing, and business needs. From packaging and mailing services to document printing and notary services, this store has everything to help you run your business smoothly. With friendly and knowledgeable staff ready to assist you, The UPS Store is the go-to destination for all your finance and store needs in the Federal Way area.
Photos
Hours open
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
10:00 AM - 3:00 PM
Reviews
"Not open when their hours say they are open. Stopped by at 4:20 pm on Sat and the door was locked and no one was there. 9-5 are their advertised hours. This is the second time this has happened at this location."
"Came in hoping to ship 2 separate boxes to different locations. Turns out the employee mixed the shipping labels up and my packages went to the wrong places. I had to pay for this to get shipped to the wrong address. Ups support has not done a thing to help me, and I have to pay to get them returned to me now. Will not be using ups to ship them out to the correct locations. Do not come here unless you want your packages to end up in the wrong place"
"Decent store, nice staff, but it really sucks they are closed at 5pm on a Sat. It’s the busiest retail day of the week being open a little longer would be nice! It’s also impossible to get out of the lot and head West. Nice helpful staff."
"While Google might point you towards this for a FedEx drop off location. It is not one. Even if you have a prepaid label, it will not take it."
"I'm giving four stars for the guy that went above and beyond to print the large format photos I came in for. He had some trouble with the printer, but he didn't give up and worked the problem until he got them printed. The second print had a minor ink mishap and he printed it four times trying to get it right. Ended up charging me half for the trouble (which wasn't necessary at all, but I appreciated it). The next time I came in (just two days later) for another print, a couple of young guys are working, and one of them informed me that "The printer doesn't work, someone uninstalled the drivers." I told them it worked two days ago when I was there, he just shrugged. This new generation of workers seems to be doing everything they can to be replaced by robots as soon as possible. I learned how to install drivers when I was around seven years old. He seemed happy to turn away a paying customer rather than dedicate any effort to trying to get the printer working. So one star off the location for the discrepancy in customer service. First guy was awesome, second guy seemed content with being totally useless."
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