Baden Sports Inc

"The Perfection is great for college, but the Lexum is one of the nicest volleyballs I have used. It's a good combination of sturdiness and tackiness (especially good for younger players learning to set). Very happy with the Lexum. Please, more color options!"

"The soccer ball was defective. The hole for the pump did not align so it was impossible to pump the ball. We contacted the seller asking to fix the ball or replace it. However, they were not able to process the claim because my son received the ball as a present, and we didn’t have a receipt. The quality of the ball is as good as the quality of the customer service."

"This is the worst company ever!!! I have left three messages with the "successful customer service" with no return phone call. I then tried other numbers on the directory, such as marketing (whose voicemail was full so you could not even leave a message) and accounting, who also wanted me to leave a message. There is no way to talk to these people. Never will order anything from this company because there is no customer support to assist."

"Unbelievable customer service. I received a set of bocce balls over a decade ago and they have endured all sorts of wear & tear. We were playing across a creek one day and one of our tosses fell short and the ball shattered on a boulder in the middle of the creek. Well, we played on, just using 6 balls for another 5 years or so. I finally decide to email this company to see if I could buy just one replacement ball from them, rather than buying a whole new set, and they offered to mail me a replacement ball for free ... a DECADE after the initial purchase. I don't write reviews often. These folks earned one."

"Originally was very upset with return policy. Called and emailed with concerns about quality of product and return policy. Am pleased to report that this company listened to me, and did their best to make it right. Excellent customer service. Would recommend to everyone."