Grand European Travel

"We've used GET to book a number of tours/trips and everyone has gone well. Great customer service, great choices."

"We were on the Greek Island tour in September. Was a disappointing disaster from beginning to end. We've been making every effort to have the so called insurance protection plan cover the loss. They are doing nothing but running us around. Grand European Travel could care less. Don't believe what you read in the brochure and AON is a joke."

"Booked a London, Paris tour in September 2022, Best decision I've made in a long time. Hotels were top notch, Our tour director was jim Mitchell, Jim was awesome, thank you Jim. Our agent was barb Gardner, she is very professional and delivered on all her promises, thank you barb, I will be booking all my future trips with grand European tours"

"Remember this name---GET---to be avoided at ALL costs! We had the unfortunate experience of using a so-called GET travel consultant by the name of Randy Fay. Remember this name if you still decide to use this company. Fay never returned telephone calls after receiving the trip deposit. He was really inexperienced, and did NOT care to help you in any way. He made excuses for months about not knowing why we could not register for the trip. He blamed it on his "tech guy". After 2 months, I was able to speak with another travel consultant for GET by the name of Daniel Pelletier. Daniel knew immediately the reason for the problem, and fixed it in 1 telephone call. He even returned my telephone call in a few minutes. Randy Fay greatly overcharged us for 3 additional hotel stays. The average charge by Priceline and others was $117.00 per night. Randy Fay charged us over $211.00 per night!! Fay was rude, dismissive, and uncaring--except to receive his commission. GET is owned by Trafalgar, and we booked a Trafalgar tour. Trafalgar constantly pushed expensive optional tours during the entire tour. Tourists on this tour had NOTHING to do for 3 days, unless you confirmed an overpriced optional tour. There were few meals included except for a buffet breakfast at the hotels. Trafalgar and owned-GET are abominations in the travel industry. Avoid both like the plague!"

"Booked a trip in June 2021 for a May 2022 bus tour in Spain and Portugal. GET cancelled the beginning of April, six weeks before our trip. We were five senior ladies. We ended up renting a car and had the best time ever. My complaint is the amount of time it took to refund my money. I called on April 3 and got my credit today, June 8. Will not use GET again."