Walgreens Pharmacy 11509 Canyon Road East, Puyallup, WA 98373

"Walgreens focuses too much on vaccines instead of their core function, rx. Yesterday there were five or six people waiting/receiving care for vaccines from the pharmacist. There was one tech on the drive thru window and walk up register, and one tech left to manage everything else. My rx wasn't ready and was told it would be by EOD. I went today and 24 hours + later and the much needed medicine for an acute condition dx at an urgent care still has not been filled. I'm embarrassed I did lose my temper with the tech, not because of them personally, but at the lack of a pharmacy to fulfill their basic purpose. If Walgreens can't staff appropriately, you should scale back your services so your core function doesn't suffer."

"I was given the WRONG VACCINE. Had an appointment for the Moderna Vaccine but was given a FLU SHOT. I needed this shot for work and have now lost that job due to the negligence of the pharmacists. All paperwork, online appointment and forms were filled out CORRECTLY the pharmacy was not busy AT ALLL phones were not ringing and just one car in the drive thru..."

"The service and the wait time is absolutely outrageous. Just sat in the line for over 45 minutes before I made it to the front of the line, I was the 5th car back...they need more staffing and better planning when it comes to the pharmacy, there is no reason the lobby should be closed for pharmacy orders and for it to take that long to pick up an order. Maybe whoever makes the schedules for staffing needs to also be reevaluated and not have one person working during rush hour..."

"We have used this pharmacy for over 15 years. They had great service and long term staff.....5 Star rating. However, recently everything changed. They are opened limited hours, closed weekends and 2 hours for lunch. You never know if they will be open or not. It looks totally disorganized, the staff is completely changed, new staff doesn't know what they are doing. Not sure what is going on but it is NOT good. We will be moving our presciption."