Behavioral Health Resources

"Incompetent staff. They double book and when you try to explain to them they get annoyed. Therapists are lackluster at best. Get you're ducks In a row."

"Just called to reschedule an appointment. First was put on hold, then they came back, only to say I'd be put on hold again...and then I got hung up on. Tried calling back & now nobody is answering the phone."

"Edit: Worse than I imagined. Corrupt, HIPAA violators, abusive, egotistical people, who think they can decide who deserves care and who doesn’t. Will manipulate, withhold and abandon you, if they desire. Want to know more? Check the news, I hope to be on it. You get what you pay for. Low income mental healthcare, with the best people flocking to higher paying jobs, which can make it hard to keep a counselor. The counselors you do keep, tend to have too many issues to deal with yours, especially if you're having tough times. Showed up there, went through 3-4 counselors (because of them flocking), before landing on one. He was codependent as hell and neglecting himself. Great guy, liked him and my own codependency definitely played into things not working out as well as I had hoped. Friend committed suicide, and with all the dysfunction in the office, it took me 3 months to talk to someone, as my counselor was on vacation, without my knowledge, and people were confused about what was happening. (if my friend had sought help there, this could have contributed to his suicide). Since that counselor moved on to another office(best one I had there). I raised some hell about not getting help for so long, as I needed it. Landed on a counselor who ended up being phony, and as I was stressed, and dealing with Narcissistic abuse. He never honestly addressed our relationship issues, and didn't hold me or himself accountable, and ended up sabotaging/ending our relationship at the end by trying to manipulate me, with the very manipulations I was trying to avoid! Have I gotten positive things from this place? Yes, it hasn't ALL been a crapshoot, but overall, it's been a very terrible experience, as they fail to hold themselves accountable and improve their behavior and care, because they are destitute in terms of funding and staff."

"Was referred from the elma office. Only saw my clinician about twice. Kept scheduling over the phone calls, got and confirmed their text messages reiterating those appointment dates and not once did I get a call on the appointment dates. Then I get letters about how I didn’t show up and now I just get a letter that says my services are terminated. I don’t know who is dropping the ball on their end but this is endlessly frustrating."