CVS Pharmacy

"My experience with this cvs has been pretty pleasant. I have never had a problem with this location. The staff has been very nice every time I’ve gone. They even were able to tell me when my next prescription would be filled which is great to plan ahead. I also opted in for text message updates which is helpful to let me know when my prescriptions are ready. Also is helpful that they hold the prescription for me for a matter of days too, in case I’m unable to go pick it up."

"Hit or miss; there are some very good people working here. But today Leanna was working the register. They close at 2:00 (middle of the afternoon), and if you don’t know and plan for that they will waste your time. Leanna’s indifferent, cold, “I don’t care” attitude just adds to the frustration."

"Have been using this pharmacy occasionally for ~3 years. Of late, they seem to be operating better, especially if you use the CVS app (e.g. to make vaccination appointments). On New Year’s Day 2024 when many pharmacies were closed, in under 2 hours (faster than their app estimated) they filled two prescriptions my Dentist sent in, and notifications via text were immediate and helpful. Vaccinations took only a few minutes at the pre-reserved appointment time, and the person administering the shots was super pleasant and efficient. As with most pharmacies, their system naturally makes it difficult to get through to them on the phone, but using app or web works pretty well. Proof of vaccination is obtained via web within hours and downloads via .pdf or your digital wallet. Personnel I’ve met have been friendly and helpful throughout the last 3 years. At times they have not had meds in stock but was usually rectified in reasonable timeframes. Note that at this location, one cannot use CVS coupons for over the counter stuff, looks like the stock on the nearby shelves is owned and/ or managed by Target (?)."

"DO NOT USE THIS PHARMACY! I went in today, right at their posted open time (9am) and they had all of their metal doors down. I was able to speak with a target manager around 9:20am who said they have nothing to do with the CVS pharmacy space and have no way of contacting them. I knocked on the pharmacy doors until a man finally came out and said they were experiencing technical issues and could not even be bothered to open their doors and let people know what was going on. He was rude and ultimately did not end up helping me, the situation or anyone else there at all. I asked if they could call my prescription into another CVS and he said he was on the phone and couldn’t help me and essentially ended up shutting his door again. I know our medical system is completely broken, but at a very minimum, this man should have informed people and at least attempted to do his job."

"If my insurance didn’t demand I use this company, I certainly would not. I was scheduled to revive vaccinations today, but they ran out (how that happens with appointments seems like poor logistics on their part), I wasn’t notified until I called to confirm because they had something set up incorrectly (she took responsibility but said yes I would have shown up for no reason), and she cannot reschedule me. And she hung up. I realize hiring is a challenge, but my goodness get better people to manage your customer interactions."