7-Eleven

"I was an everyday regular until they randomly cleared out the whole staff, got new people who are rude and prejudiced, automatically asking me if I’m paying with ebt which is funny to me when I make double they do an hour lol"

"I frequent 7-Elevens because I enjoy their coffee and snacks, and I buy lottos here. With that said, of all the 7-Elevens I have been to, this one is definitely one of the best, not only because it's one of the brand new 7-Elevens around but they have everything stocked and organized every time I come here (and I have been here several times already : )). The clerks are very friendly and chill (and actually ALL 7-Eleven clerks are super chill in my opinion). The coffee is so good, always hot and fresh, and I love 7-11 seasonal lattes like Peppermint Bark Mocha and Pumpkin Spice latte. This 7-11 has great selection and stock of beer with great deals and they have big cases too so you can actually come here for your game day beer and chips instead of going to larger grocery stores. The gas station stalls are well maintained and the best aspect about this location is very convenient to get in and out from both directions of the street whether you're on Steilacoom Blvd or Bridgeport Way. Last but not least, just a quick shout out to all 7-Eleven employees because its tough job to keep a 24-hour store clean and well stocked and I really appreciate that!!! Pro tip: Download 7-11 app (or you can sign up online) for 7-11 reward points. Every time you come to the store, you can use phone number to get points which will you get free coffee and snacks! : )"

"A go-to during the work week. Well stocked and very friendly staff compared to other 7-elevens and c-stores in the area. On Thursday a male cashier (4p hour) was running both registers to keep the line moving and even wished me a “Happy Pride Month”. Never have I ever had a cashier wish me a Happy Pride, a simple statement/ act but so much more as LGBTQIA2S+ people face over 525 pieces of state legislation to limit their rights. Would recommend and will return."

"I stop here with my son most morning before I drop him off at daycare. The staff love to see him and he cannot wait to come say hi. The store is maintained very well and usually stocked with fresh food. The employees here recommended I download the app. Nine times out of ten I would never do so. But I did and believe me I am glad. The amount of rewards you receive per purchase is far ahead any other stores rewards program. Just annoying it has to be pushed through the app and you never know what data they are taking from you. I think it's every 7th cup of coffee is free and they typically have temporary boosts for points for products they are selling. The mobile pay on the app is also really simple to use. Just scan the barcodes with your phone and link your card. Ot provides a QR code once you purchase that you scan next to the door. Usually it chimes and says "Thank you, for using 7/11 mobile pay". It's really nice to skip the line if you are in a rush yourself. But the staff work hard and are friendly. I appreciate them for putting up with my grumpiness!"

"I am again so disappointed in management. There has been ongoing issues with cashier Devin, being rude, very loud and interruptive to multiple customer and staff. The last issue was as inappropriate as him approaching my 15 year old daughter while she was alone in the store, sharing his personal thoughts. I've spoken to several lead employees and most recently Kelly (for the 3rd time) her excuse is that he is autistic. Although I've already been personally aware of his condition, bc I deal with autistic people on a daily basis and have extended grace to him it was her lack luster excuse as though people with disabilities are incapable of appropriate conversation and customer service. If this young man needs coaching it needs to be offered and supported. As I was communicating these concerns with her there was no eye contact nor interaction besides her continuing to wipe her counter. Which leads me to feeling like the problem reaches further than simple cashier retraining. This store is nice but leaves much to be desired in the 30 seconds of customer service it takes to cash out. Do better."