Shell 1501 Southeast Sedgwick Road, Port Orchard, WA 98366

"Quick and easy convince store and most of the staff are friendly"

"Was filling gas and using the automatic feature. Came out of the car to find my car in a puddle of gasoline due to nozzle failure. Spoke to the attendant who was extremely rude and refused to refund me due to their faulty system. What an awful approach to running a business and customer service"

"This shell is a joke to work at !! They treat there employees like trash i wouldnt advise anyone who has small children to work here, when you have to leave for an emergency for your children the manager gives you attitude, cold shoulder, barley speaks to you and then yells at you infront of customers and other employees extremely unprofessional . I could go on as a previous employee who quit both times due to management and owner ."

"Deserves 0 stars…Went in at 0630 this morning to get non-ethanol and the pump wasn’t working. Took the card and locked it in the sleeve but screen wouldn’t stop showing a video advertisement. Grabbed the nozzle & hit non-ethanol but no gas released. Started to walk into the store and the clerk at the counter saw we were having issues and when I walked in she proceeded to help a customer and didn’t bother to ask if we needed help. She proceeded to NOT acknowledge me while I stood behind the customer she was checking out, so I simply said, we can’t get pump 10 to work, it won’t stop playing a video on the screen. She rolled her eyes and said did you put your card in….(what the ?, well is that what you have to do to get a pump to work????). I replied yes, it’s pretty brainless to use a pump!! I then asked her if she rolled her eyes at me…she quickly changed her snotty tone and said no I didn’t. I said you did and then read her name tag “Corky” Manager. I said oh my, your the manager and walked out. My husband went back in after pumping the gas and asked for a comment card and or the owners contact and she told him there was no comment card they don’t give the owners contact out. She proceeded to say that our card was declined and that’s why it wasn’t working…WHATEVER, then why did he use the same card to pay when she reset the pump??? Won’t get gas there again, plus it’s more expensive than gas locally at Olalla foods. She needs to not work the just rolled outta bed shift if she can’t be at least a little pleasant."

"Wow a little disappointed with this place !!!! I went in the store this morning at 750 am to get some food before work and the lady working is a very nice lady for sure . But she had no mask on and while she was making my food she was coughing everywhere did not cover her mouth then handed me my food .! I tossed it in the trash when I got to work . I called the manger and told her about the problem I had and all she can say is I will handle it lol . How about maybe offering to give my money back or maybe another biscuit and gravy . I will not be back in thanks"