Dipped Nail

"I got a gel manicure, which I made an appointment for. It’s the worst one I’ve ever gotten. There was no soaking the cuticles or hands, no exfoliation, barely any cuticle trimming, no moisturizer of any kind at any time on the hands or cuticles, no massage. They didn’t even remove the red from underneath my nails from my previous color, and they look awful and uneven. That can happen, and normally I would simply not go back. The reason I am writing this review is that they used a drill to remove my existing gel polish, rather than soaking it off and putting in the effort to remove it properly. This severely damaged my nails, leaving them paper thin and folding, and all the polish peeled off within a few days. I paid $180 with tip for my manicure and an acrylic set for my cousin. I paid for nothing on my nails, and now they are damaged and peeling, and I had to cut them all off. Gel polish is also known as "soak off". This is because you are supposed to indeed soak it off with acetone and remove it manually. They chose to do a shortcut that is not safe. Not only that, they CHARGED me $15 to remove the polish this way. I disputed the charge with my credit card because my nails were so damaged and painful by them drilling the gel polish off. In their response, they accused me of "FULL ATTACK MODE", said that I "broke" my nails when I got home, and said that they have footage of me getting my nails done that they will use. These are really negligent business practices. I never said I didn't get my nails done. The issue is that they caused damage and pain to my nails by not removing my gel polish properly. That is not okay."

"Mimi is the most talented nail artist I’ve ever been to! I never go anywhere else now. I can show her any picture and she recreates it without fail! Her precision and eye for detail is incredible. The whole staff is so nice. It’s definitely worth the extra $$ to go here!"

"Love, Love, Love this place! I have gone three times so far and each time has been amazing! I love getting nail art done and these wonderful technicians know what they are doing. I have gone to Danielle several times with pictures from Pinterest and she has made magic happen! Not only are they amazing artists, but you can book your appointment online, which I love! It works great into my schedule :) The attached picture is the most recent trip to see Danielle at Dipped. ( not the best picture, but the work is fantastic.) I highly recommend this place."

"Second visit here and I will be returning! My first dip manicure lasted about a month. My nails were super durable and didn't start chipping until a few days ago. Staff are friendly, the salon is clean and bright. I've had 2 different techs, and both were very gentle. My nails never burned or felt uncomfortable through the whole service. This time I spontaneously decided to get nail art. I had no idea what to get so the tech helped me pick some designs. I think they are adorable!"