Walgreens

"I tried to give this pharmacy chance after chance, always giving them the benefit of the doubt but they have proved to be unprofessional, dishonest, and unreliable. I have never (NEVER) had a medication ready on time here. They are CONSTANTLY out of every medication my family needs, but to make it worse, they are not upfront about it. While their lack of being upfront was frustrating, I tried to be understanding as some of the medications we needed were commonly known to be in a shortage, but the final straw was drawn for me a few weeks ago. I have a young daughter who takes a crucial medication. I asked them point blank if it was in stock and would be ready that day, as we were on our final dose. The pharmacist confirmed this. I never got a message saying it was ready. I called for five days straight asking for an update and each day they assured me it was in their possession and it would be filled that day. Now, obliviously I should have done my part and immediately called another pharmacy, but that was my mistake for trusting them. On day 6 my husband finally called and got it out of them that they had been out of stock of the medication… When we asked for the rx number to send to another walgreens who had it, it was suddenly ready in 20 minutes or less. Over these five days my daughter was having withdrawals and our entire life felt like an emotional, chaotic mess because of their dishonesty and lack of product. If they had been honest from the start, I would have graciously gone to another pharmacy on day one to avoid the whole mess. I ignorantly gave them chances for 2 years and was disappointed ever single time. Do yourself a favor and do not use the walgreens pharmacy on sunset."

"Impossible to get a prescription for a friend. Dropped it off yesterday, I get a voice message to give them a call back and when I call back no one will answer the phone. I hear them pick up the call and place me back on hold. I won't ever drop off my prescription here again. And now they just hung up the call. How the hell do I get my paper prescription back?! My friend is very ill."

"The pharmacy at this place has proven to be staffed by people that do not know what they are doing. My prescription was sent there after a surgery. I have been told that my prescription would be ready in one hour. After 3 hours I returned and they told me that my doctor never sent the prescription which was a lie. Then they told me that they do not actually have the drug in stock. I have been in severe pain for several hours due to their incompetence."

"I had a doctor's prescription for Paxlovid that was sent to the Sunset Dr. pharmacy. The pharmacist required me to provide them with lab results that includes kidney and liver function before they would dispense the medication. Since when do pharmacists require a lab test before dispensing a prescription ordered by a doctor? I will never get a prescription filled there again."

"Should have read other reviews before making an appointment for covid and flu vaccines at Walgreens. We also experienced a long, long wait for service (nearly an hour), even though we had appointments. When they said they had lost our paperwork and that we needed to fill it out again, we just walked out. Not the first time we've had bad pharmacy service at this Walgreens, either. Between this and the perpetual supply chain shortages, Walgreens has lost our business for life."