San Carlos Restaurant 279 Madison Avenue North, Bainbridge Island, WA 98110

"I just love this place. Excellent food good prices and good service. One of the if not the best Mexican restaurants in Kitsap county."

"The crab chimichanga is a favorite of our family - so rich! The Margaritas are also fantastic."

"Multiple errors in phone and pickup orders, despite the receipt appearing correct and us reiterating the order. Then I ask for them to correct something they missed, they thank me for catching it, then I realize they missed something else once we get home. This has happened MULTIPLE times and it’s exhausting. I realize we pay premium prices for almost everything on the island, but the product should be at least decent, right? We tried calling to share the feedback again and were told the manager was busy, only to not get a call back. Time to find another option."

"The food was hands down delicious and the saving grace of this review. Their special chicken chimichurri is out of this world. It has the scent, the flavors, the texture and is absolutely perfect; especially since they even give you the option to substitute beans for roasted vegetables. I had a bite of their grilled steak fajitas from a friend's plate and that was also seasoned to perfection. Our waitress was fun and nice but there were some annoyances with wait time and technical difficulty. Now for the constructive feedback... 1) The wait for food and for someone to take our order is really really long. Not only that, after the waitress took our order, they had a technical difficulty where the machine lost our order and she had to redo it. Fix your machine! And staff more people during the dinner rush so the wait is not so horribly long. 2) The restroom is poorly designed; it is gender neutral and has exactly one toilet and one urinal in the same room and in a shared toilet stall. Qué!? Solution: put a stall between the two, not both inside the same stall. It is easy as that and your bathroom capacity is increased. Considering how much you are charging for the food, I would expect the restroom to accommodate at least 2 people at the same time. Also, the bathroom did not seem very clean, possibly due to poor lighting. I would recommend a lighting upgrade as well. 3) The food was good, but the cost of the meal is quite pricey. Normally, this could be accounted for either by great service or beautiful, well maintained, venue. The restaurant had minimal design effort, the bathroom does not seem to be well maintained or thought out at all, the service was ok at best... Please adjust the dining experience to match the price. i.e. more decorating effort, better bathrooms, better machine & better staffing to reduce wait time."

"Absolutely the best fajitas I have ever had. Wonderful staff. Very friendly and welcoming. When I asked for a box, they even made an extra margaritas to go. These guys are above and beyond. Absolutely recommend and will definitely come back. Thank you."