Island Home Center & Lumber
17633 97th Place Southwest, Vashon, WA 98070
Location & Phone number
17633 97th Pl SW, Vashon, WA 98070, United States
About the Business
Island Home Center & Lumber is a one-stop shop for all your home improvement needs. Located in Vashon, Washington, this hardware store offers a wide range of products including lumber, tools, paint, plumbing supplies, and more. Whether you're a DIY enthusiast or a professional contractor, you'll find everything you need at Island Home Center & Lumber. With friendly and knowledgeable staff ready to assist you, shopping for home goods has never been easier. Visit us at 17633 97th Place Southwest and see why we are the go-to store for all your home improvement projects.
Photos
Hours open
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 7:00 PM
Sunday:
8:00 AM - 6:00 PM
Reviews
"I recently rented a Kubota KX057-4 from Art in the rental department and they were amazing to work with! They were very communicative, punctual with the equipment, and provided an extra clean up bucket for us at a very competitive price! We are excited to use them again in a few weeks to wrap up our project!"
"Passive aggressive and impatient customer service is not attractive quality in a customer facing position. Casey was just following the stores policy. You lost a custom over a $7 transaction."
"So grateful they are on the island. Very helpful and friendly staff."
"I'm consistently underwhelmed by their customer service. Ace always goes above and beyond to make their customers happy, and they've patiently and graciously answered all my questions about products over the phone during Covid when I haven't felt safe going inside the store and needed to use curbside pickup. Island Lumber, by comparison, does not seem to care if a trip to the store is inconvenient for you or perhaps even frightening during the pandemic. They just transfer you from department to department and person to person and have you on hold for forever and never actually answer your questions--they just tell you to come to the store and look at the products yourself, even if the question is as simple as "what are the dimensions of this product?" or "what is the price of this product?" Team members often seem confused and lacking in knowledge about the department they work in. Some of their team members are downright rude. I will support Ace over Island Lumber any day and only use Island Lumber when I absolutely have to, because they don't seem to deserve my business. Customer service used to be much better here. Felt compelled to write a review because when customer service is that abysmal, the company should be concerned about how their employees are representing their business and should try to work to earn back and keep the loyalty of local customers. Very disappointed."
"I love this store! I come over from Seattle very often, to relax and visit friends. One weekend I forgot a few things I needed. I went to Island hardware, and they had what I was looking for! They have everything there, including, but not just limited to hardware! They rent big tools, they have clothing, shoes, gifts, gardening supplies, beer and liquor and much more. Staff very friendly and knowledgeable! Big shout out to the Island Lumber and Hardware staff! Thank you for being there for me!!!"
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