ANTHEM Coffee & Tea | Sunrise Village

"I love their coffees. My wife is always there. How can I get to stop drinking more coffee from here. Just kidding. I always enjoy theirs too. Customer service is very nice."

"The food is alright if pricey. not really much in the way of meal sized portions but it's a coffee shop not a restaurant. service is usually really friendly and accurate while the atmosphere can be rather loud during their busy times. the high ceiling is a great amplifier so if you want to guarantee quiet I'd bring headphones or earplugs. my first visit to this location there was a cashier who was rather irate about my insistence on 2% milk. The reason for my insistence is that milkfat makes a flavored white coffee drink taste like steamed milk with no flavor and for $8 that's simply not worth it. that employee as well as the rest have been wonderful every visit since but i mention it to illustrate my need for my order to be correct. Especially when i drive nearly an hour each way. we eventually worked out that it was safest for me to order my drinks with 1% milk as anything else required mixing 1% and whole milk which ran the risk of making me sick. yesterday 1/20/2024 a new cashier (to me) was in the store. i ordered my usual (white Choc. peppermint mocha, 1%, white coffee, hot & plain bagel, garlic cream cheese). i was told they have to add the 1% as a note when i saw on the register screen that she chose to ring it up as SPECIFICALLY "whole milk". she then refused to finalize the sale claiming there was an error (screen said it was waiting for cashier input) and rang up my order (listed above) on the window register having me pay on the little handheld so I couldn't see what I was paying for. EVERYTHING ON MY ORDER WAS WRONG. what she rang up and what I got was as follows (white Choc, 1%, white coffee & pizza bagel, garlic cream cheese). I mistakenly thought the drink was not 1% because there was no flavors and was initially quite upset until my drink was made the way i order it. i even had to eventually throw away the rest of my bagel after trying to choke it down because I don't like causing problems. turns out the reason I don't order pizza bagels is because I don't like them. Go figure... Based on the interaction with the cashier this was clearly intentional on her part so let me state a few phrases so that management Understands the Risks involved with employing those who will mess with a customers food. "allergen" "deathly allergic" "Dead On Arrival" "intentionally altering the customers order without their knowledge" I've also found that employees who believe such vindictive behavior is acceptable tend to surround themselves with people who are equally accepting of endangering those they validate "not liking" which has lead to me being poisoned, followed home, etc. in the past by both employees and their friends/family of various businesses that supported such behavior. If you couldn't tell I am still very upset over my treatment yesterday. No customer should have to be subjected to what this cashier did to me and my food. Not just for the risks mentioned above but because it simply shows a lack of respect for the customer, the employer, and the job. Messing with my food, finances, safety, or those i care about are guaranteed ways to piss me off."

"I asked for an Italian style cappuccino and received a paper cup full of foam. Obviously, the batista isn't able or willing to make anything other than her "usual "."

"The customer service here is amazing! The staff always has a positive attitude and create a welcoming atmosphere to the customers. I’ve never had a bad drink here they always have a great taste to them."