Seize The Bagel - Orchards 9609 Northeast 117th Avenue, Vancouver, WA 98662

"I came in today (2/13/24) around 9:20am. The guy taking my order at the front was helpful and nice however the girl with dark hair working the register was just not friendly. To start, she rushed me to order my coffee then proceeds to put a ton of ice in my coffee which then I asked super nicely if I could just have medium ice instead (before she actually made the coffee) and she doesn’t respond and dumps the ice and gives me 2 cubes. Not exaggerating. She had 0 people skills and was just flat rude. I always try to be super nice to fast food / restaurant workers because I know how exhausting it can be. She needs an attitude check. My coffee also tasted terrible. If you’re having a bad day, I’m sorry but your customers don’t deserve the attitude."

"Was lmao on my way here because the reviews of the service were so bad. I walked in and was greeted by a friendly, adorable, helpful employee. She was patient with my questions and made me feel welcome. I asked a second employee for straws and there was no eye rolling or ignoring. She smiled and handed me two straws. There is a genuine good vibe in the restaurant. I'll be coming back again! I have no complaints. And my bagel was toasted... So they do have a toaster in case the other reviewer was wondering."

"We live close to this location, yet this was the first time at this particular location, as well. It was Excellent all the way around! Have a Wonderful BLATT (Bacon, Lettuce, Avocado, Turkey & Tomato). The bacon was Nice & crispy like I prefer, tomatoes were perfectly ripened, the Avocado was Perfectly ripened, lighter lettuce just as I prefer & the turkey was flavorful as well. Customer service was excellent (pre-ordered online), tried their jalapeno & cheese bagel and Loved it as well. My family like to get bagels for the little kiddos as well, so they are always going to another *Seize The Bagel* all over the place. Everyone enjoyed their food! We had it to pick up & go, but it seemed very nice inside this location as well. We will be back!"

"This used to be our go to bagel place. We love the seize the bagel off Mill plain so we were super excited when this one was built near our house. However, this establishment particularly goes through ups and downs. When it gets a good manager, things flow perfectly. When it gets a bad manager, everything falls apart. Today I went into purchase a dozen bagels. They didn’t have a dozen bagels because they’re now limiting the quantity in which they produce every day. So I opted to take the nine bagels that were left. I was told that I could only have four bagels because I was not allowed to have all the bagels. it was around 11 o’clock and I’m pretty sure not that many more people were going to come in. It makes absolutely no sense to limit the customer who are willing to pay for the bagels that are there, only to satisfy one or two customers that come in later. I have no clue what they are doing at all anymore. I was told that I should purchase the bagels a day before I wanted them. Normally we would come in and grab two bagels to eat for ourselves and then grab a dozen bagels for us and our children to munch on throughout the week. Looks like I’m gonna need to start looking for another bagel shop if this is the kind of service that we’re forced into now. I will say there is no sign that says we reserve the right to limit quantities. There is no information on their website saying that you can’t order X number of bagels a day. I’m just really confused with this new policy. Bad business all around."