East County Automotive LLC

"If I could give more stars than 5 , I would. I've been taking my vehicles to them for years and they are always top tier. Scott and Doug are both incredibly professional and honest. The work is always on point and very affordable to the average joe like me. Bring your vehicles here if you don't want to be ripped off or have bad work performed. Thanks again East county."

"Hate to do this 'cause we loved the owner, Doug. But new guy, Scott, not so much. Problem: They convinced my wife that brake calipers and rotors 'must' be replaced with every brake pad change, which costs 3x as much($350 per wheel in our case) . I had to call and clarify that they don't have the necessary machinery to resurface rotors, and that is why they replace perfectly good rotors every time. No excuses for why they also replace calipers every time. Pro Tip: if you have a policy or lack machinery that results in more expensive maintenance, BE UP FRONT about it. Don't just imply or directly state that it is standard or required, and take advantage of your customers lack of expertise to question your decisions. (PS when I gave Scott this tip he smugly mumbled he would take it into consideration, so I felt the need to inform you, the potential customer, so you can protect yourself since it didn't seem like he had any intention of doing so.)"

"I’m enthusiastic and genuinely grateful to share this review. As it is well deserved. “East County Automotive LLC” is the best and ONLY choice to make if you need repairs on your cars and trucks! Doug at “East County Automotive LLC” rescued me!! He replaced and fixed the damages done to my ‘97 Toyota Tacoma in less time than it took the big corporation to deplete my savings account but NOT fix the problem. Doug had me back on the road and rolling better than ever in a couple of hours! The other guys charged me for parts that were not broken and unnecessary labor! when all was said and done they sent me down the road with more problems than before. I thank God for ‘Doug’, at “East County Automotive LLC” He is honest intelligent kind generous and knows his trade better than the others!! If you have car problems these men are worthy of your business!! They will make you feel like you made the best choice…. Thank you Doug, I’m so grateful I pray God blesses you in all you say and do… Sincerely and with my very best intentions, Melinda Johnson"

"Very friendly, helpful, and informative! Were able to diagnose and repair our engine issue in less than an hour after a road-trip emergency. They offered long term advice for car care and were just generally friendly, helpful, and wonderful! We definitely recommend getting your car care done here."

"While driving through the area, our truck broke down on a Saturday. Despite not having an appointment and it being a holiday weekend, the crew at East County Auto squeezed us in and were able to look at our truck and fix it quickly. They also went above and beyond in letting us borrow the company car to grab lunch since we were stranded for the time being. Great customer service and reasonable prices!"