Swell Athletic Clubs

"Professional staff, very clean space, extra services for free, steam room, sona, hot top, swimming pool, skilled trainers; basically it is one of the best clubs I have been at and I have been in 100s around the world. The main issue is the members with sense of entitlement. They think they own the place and complain a lot. Don't really respect each other. They lay down in steam room and so a and not willing to sit up when someone walks in. Or knowingly leave towels and garbage everywhere for the staff to pick/clean up, etc."

"Such a treasure! Amazing outdoor space to lift overlooking beautiful SB! Pool, Jacuzzi, sauna, steam. Great workout classes & good coffee is a bonus!"

"Beautiful facility and amenities, the females at the front desk are always so friendly and say hello, however I have not had one positive experience with any males who work here. I walked in and there were three of them at the front desk, one named Kyle, and they just stared at me even made eye contact with me and didn’t even greet me or say hello. Not a friendly vibe when the individuals who clean the bathrooms are more friendly than the actual employees… All in all, facility is great, employees need a quick lesson in professionalism."

"I have always debated joining swell but after a week of joining their classes and using their facilities, it was clear that this is the place to be. While the equipment isn’t 100% it is the truly the experience that sets this place apart from the rest."

"Who do these gyms have on their sales staff? Why does it always have to be someone that has absolutely no customer service skills or really any idea what they are even doing? I'm shocked at the lack of communication, the rudeness of the management, and the actual offering that this club has for such an exuberantly high price. If you're going to charge that much, maybe invest in hiring sales and management that actually knows what they're doing and how to treat a potential customer. Stop your bait and switch schemes and maybe hold a staff meeting or two so everyone can get on the same page. AWFUL. A word to the wise: don't complain and let them figure out who you are or else they'll tattle on you to your employer. CHILDISH Last thing... Way too much chlorine in the pool and hot tub... You should fix that. It's like a bleach bath. YUCK"