Bead Lounge 4873 Topanga Canyon Boulevard, Los Angeles, CA 91364

"I bought a small pendant and asked to make a small adjustment in the hoop of my necklace so it would fit into it. The girl that worked there somehow broke off the piece from my necklace, replaced it with another one without telling me, and gave it back to me really crooked and said it will be fine like that. They then charged me 20$ for it, without telling me in advance. The whole thing broke the second i got home, and i had to take it to get professionally fixed. Will not go back."

"Honestly so disappointed with the end result of my product, the ambiance is so lovely and the intention is there for the store however I spent $145 on a charm bracelet that you create your all got all charms that were more expensive because they were “real gold” and did not turn yet all my gold charms are turning half silver. The lady forgot my dog bone charm which I had already paid for and didn’t realize until I was home from the store. She asked what length I wanted for my bracelet and I said an extra string to dangle and use as a clasp, stead I have one hook extra and it makes the bracelet lopsided because there is a chunk with no charms. I’m just disappointed I spent all my money on this for my bracelet to turn colors (I mixed silver and gold charms) I specifically asked I never take off my jewelry when I showered and was told it wouldn’t turn and tarnish free! Would return if it was actually what I thought the end result would be."

"So happy I found Bead Lounge! I absolutely love the selection. The employees are wonderful and so helpful. I love getting to make my own pieces and spend time with family here. Bari, the owner, truly cares about her customers and it shows. Definitely will be coming back!! My family, friends, and I love this place!!"

"This is my sanctuary away from the daily situations that may be stressful. I’m so happy I discovered Bead Lounge. Everyone in the store is very helpful, encouraging and available to assist. They have made jewelry making so much fun and attainable. Also, they have some of the most elegant and beautiful pieces of already made jewelry if you don’t have the time to make your own. Lastly, I have watched them interact with customers who have come in to repair jewelry and it’s literally put a smile on my face. Thank you everyone and Bari for being so amazing and creating this peaceful space."

"I went here last week to tighten the beads i already had. The lady there was very friendly and showed me a thing or two about how to fix these myself there at the store. It was fun, affordable, and i learned a little. .... and now i can’t wait to go back and make a bunch of gifts for my family and friends for the holidays! I’m so excited! This place is awesome! Don’t miss it!!"